NCSECU

ACH Processing Analyst

Operations - Raleigh - 1000 Wade Ave Full time

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions.  They will learn how to navigate within our ACH processing software, PEP+ to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.    

Duties:

  • 30% - Work rejected ACH credits in incoming files from the Federal Reserve Bank and internal departments.  
  • 30% - Prepare tickets and key manual returns of ACH debits/credits per BMC Helix IT Service Management or Originating Depository Financial Institution requests.  
  • 20% - Process and respond to Member Access messages directly from members regarding ACH disputes.  
  • 20% - Work 10-7 shift – consolidation of daily tickets and processing of Another Chance returns.

Requirements

HS Diploma or GED

Required Relevant Experience: 0 Years

Desired Education: Associate Acceptable Fields of Study: Business, finance, or related field

Desired Relevant Experience: 1 Year

Required Knowledge, Abilities, Skills:

Must have basic computer skills.

Attention to detail and accuracy is imperative.

Excellent analytical and research skills.

Proficient written and verbal communication skills.

Must be able to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings.

Must be willing to engage in ongoing training and professional development.

Must adhere to the work schedule and attendance policy established by manager.

Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).

Special Position Requirements:

  • Sitting for prolonged periods
  • Telephone for prolonged periods
  • Computer for prolonged periods

                                                            

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.