This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Summary
Responsible for managing monthly collections for overdue invoices across multiple regions, including Czech Republic, Slovakia, SEE, and Baltic countries, while ensuring timely resolution of payment-related issues. Maintains accurate account reconciliations, calculates commissions and bonuses, and performs compliance tasks such as SOX controls and Bad Debt Reserve calculations. Actively supports process improvements, training initiatives, and achieves targets for past-due percentages and cash collections.
Essential duties and responsibilities
Complete monthly collection activities for overdue invoices in the Czech Republic, Slovakia, SEE, and Baltic countries.
Contact customers with delinquent accounts to resolve issues and secure payment.
Review bank accounts and match unapplied or logged payments.
Resolve unidentified payments and other payment-related issues.
Understand customer profiles and their specific sensitivities.
Develop a strong working knowledge of the customer base and company organizational structure to ensure effective issue resolution.
Communicate account delinquency information to the Accounts Receivable Team Leader and respective Sales personnel, following standard collections and escalation processes.
Calculate commissions and bonuses for dedicated customers, including collecting approvals and issuing credit notes
Perform Bad Debt Reserve calculations
Tasks related to internal operational controls, including SOX compliance
Identify repetitive issues and communicate them to the appropriate owners to facilitate root cause analysis and resolution.
Support training initiatives and process improvement efforts.
Stay up to date with accounts receivable best practices and technology enhancements.
Achieve goals related to past-due percentage and cash targets.
Qualifications
Strong ability to influence and negotiate at a high level.
Proficient in Czech and English (speaking and writing).
Excellent problem-solving and customer service skills.
Adaptable to new ideas and approaches to accomplishing tasks.
Ability to work effectively in a team environment.
Proficiency in using accounting and cash application software (preferred).
Skilled in Microsoft Office Suite.
Experience in collections process improvements.
Education and/or experience
Bachelor degree in Finance / Accounting or similar Higher Level Education.
Minimum 3 years of experience in SSC or similar corporate role with primary focus on Finance Operations.
What do we offer?
Fixed-term contract for 3 months and then for an indefinite period.
Competitive salary, annual bonuses, recognition award program.
Possibilities for development on a personal and professional level in one of the leading global MedTech companies.
Package of benefits including Private medical care (Lux Med), Life Insurance, Multisport card.
Bax4U - cafeteria/lunch cards (300 PLN).
PPE program with very attractive conditions available for each employee after 3 months.
Educational support: fully covered language courses (English or other languages according to business needs), financial certifications (ACCA, CIMA).
Co-financing of holidays and an additional 2 days off from work annually.
Day off for birthday!
Employee Stock Purchase Plan.
Bax Flex - hybrid model (3 days from the office).
Extraordinary Warsaw office location - Powiśle!
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is 104 000,00 PLN annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.