Property Location:
200 South Farrar Dr - Cape Girardeau, Missouri 63701Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Basic Function:
The Accounts Receivable Associate position provides accounting and administrative support duties within the Accounts Receivable Department. In addition, this position acts and maintains a high standard of integrity, service, and hospitality at all times to promote the Drury culture with co-workers, vendors & customers.
Job Duties:
Has a +1 Service attitude and provides courteous, friendly customer service by responding promptly and efficiently to inquiries and requests.
Maintains sensitive and confidential information in an appropriate manner and maintains discretion/confidentiality in all matters.
Reconciles monthly credit card and depository bank accounts (and enters appropriate reconciliation journal entries).
Posts and reconciles credit card receipts.
Balances and reconciles various accounts in the General Ledger as they relate to bank reconciliations (Cash, Credit Card, Scanned Checks, Credit Card Discounts, etc.).
Assists hotel management with questions arising from daily operations relating to Accounts Receivable.
Monitors various in-house accounts (perm) and fraud reports, as requested.
Assists in the completion of various administrative forms as requested.
Posts and reconciles digital gift cards.
Reconciles franchise hotels’ PMS postings to results in Workday.
Assists with special projects and other tasks that may be required from time to time.
Performs other duties as assigned.
Supervisory Responsibilities:
None
General Knowledge, Skill, and Ability:
Requires the ability to take written and verbal directions and clearly speak and read English. Requires the ability to relate to the public and co-workers in a warm, friendly manner, contributing to a hospitable environment. Requires the ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. Requires a thorough knowledge of Company policies and procedures related to job responsibilities. Requires the ability to maintain effective working relationships with vendors and service providers. Must be proficient in the use of Microsoft Office software and have the ability to do data entry with efficiency and accuracy. Must have the ability to work efficiently and independently. Must be at least 18 years of age.
Education and/or Experience:
A high school diploma or equivalent with some college or technical school coursework is preferred and minimum of three (3) years of job-related experience. Experience in Accounting is preferred.
Knowledge and Skills:
Proficiency in or knowledge of a variety of computer software applications, especially Excel and Microsoft Word software. High level of interpersonal skills to handle sensitive and confidential situations and documentation.
May require a minimum of one-week dedicated training at a selected hotel to learn all aspects of the property management system.
Ability to operate most standard office equipment.
Keen attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
Good to excellent spelling, grammar, and written communication skills.
Excellent telephone and oral communication skills.
Ability to maintain a high level of confidentiality.
Certificates, Licenses, Registrations:
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is required to sit while working or use a standing desk. The team member must also be able to read and operate a computer for an extended period. The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds.
Work Environment:
The Accounts Receivable Associate position is based in the Cape Girardeau, MO corporate office. The noise level in the work environment is typical of an office environment and the characteristics here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Drury Hotels:
At Drury Hotels, we hire for attitude and train for skill. The Company places a high value on team members who will provide excellent levels of service for guests and internal team members alike. Drury Hotels is an equal opportunity employer and pledges itself to following the policy for all team members, as well as applicants for employment. Applicants and team members will receive consideration without regard to race, color, creed, religion, national origin, genetic information, age, gender, gender identity, gender expression, transgender status, sexual orientation, marital status, citizenship status, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law and applicable government contract regulations. Drury Hotels recognizes that individuals with disabilities are important members of our diverse culture. As such, we are committed to the full inclusion of all qualified individuals. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the job.
Job description is subject to change at the Company’s discretion. The Company will attempt to notify affect team members of any changes within a reasonable timeframe.