Accounts Receivable Analyst - Property Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are offering a job with exciting career prospects in a prime location close to Norwich City Centre. We are inviting you to be part of a diverse, inclusive, and energetic work environment in a vibrant, modern workspace.

With excellent transport links and free on and off-site parking a short walk away, start your day in our sustainable, green, open-plan office; choose your perfect spot - whether it's a social hub or a peaceful corner for focused work. JLL Norwich isn't just a workplace; it's a community that celebrates diversity, well-being, with inclusive spaces for everyone, including religious areas, non-gender facilities, and parent-friendly zones.

There's more! At JLL Norwich, we encourage social and well-being activities amongst its employees.  Get ready for events throughout the year that will keep you motivated, engaged and connected with your colleagues.

We are looking for an AR Administrator to join our Accounts Receivable team within Financial Management in Norwich. You'll play a vital role in reporting and maintaining financial controls. You'll produce insightful reports, ensuring accuracy and compliance with regulations. You’ll engage with structured learning and training to support your ongoing development. But it doesn't stop there. You'll also collaborate with finance and surveyors, building strong relationships and resolving any issues that arise. Your work will be critical to creating an industry-leading Accounts Receivable team, positioning us as a 'Centre of Excellence'.
 

What this job involves: Income Management

• Ensure accurate and timely billing of rental income, service charge, insurance and tenant / landlord direct recoveries.
• Oversee the process for turnover rent from obtaining certificates through to preparation of turnover calculations and charge raising.
• Manage accounting for other income, (incl car park, commercialisation, and interest on late payment) and maintain income reconciliations.
• Process tenant refunds as instructed by internal stakeholders.

Expenditure Management

•  Process urgent supplier payments in accordance with the directives of internal stakeholders.
• Ensure prompt payment to head landlords, as contractually required per the head lease agreements.
• Maintain accounting records for expenditure recoverable from tenants and landlords.

Reporting

• Support wider teams by distributing regular internal reports.
• Complete banking summaries for clients within agreed timeframes.
• Assist with the completion of statutory & regulatory reporting to HMRC & Royal Institution of Chartered Surveyors.
   

 Engagement with Stakeholders & Wider Teams

• Work with the wider Accounts Receivable team to ensure workload is effectively managed.
• Liaise with and support Surveyors, JBS (JLL Business Services) finance teams and other stakeholders on the portfolio, acting on requests and providing information in a timely manner. • Supporting of day-to-day queries from clients & occupiers.
• Ensure strong communication links and working relationships are established and maintained with Accounts Receivable management, as well as Property Accounting, Treasury & Control, Surveying, and other internal stakeholders.

Skills and experience required for this job:

Essential

• Good Excel skills (including working knowledge of pivot tables, V-Lookups, X-Lookups and other similar formulae).
• Working knowledge of MS Office (including Word, Power Point, Outlook, Teams etc.)
• Good interpersonal and communication skills, and ability to work as part of a team.
• Must be flexible and able to work under pressure, multi-task and effectively prioritise.
• Organised, with attention to detail and able to work to tight deadlines.
• Able to use own initiative to resolve day to day issues.
• Minimum GCSE level education or equivalent with at least C in Maths and English.
• Knowledge or experience of basic accounting/book-keeping.

Desired

• Knowledge of Client Systems (Yardi/MRI/Horizon) would be advantageous.
• AAT Level 2 qualified or equivalent, with aspirations for further studies.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

• Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding, and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
   
• We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JLL Ltd is a Living Wage accredited business, as we believe a fair day’s work deserves a fair day’s pay. To find out more about our Living Wage accreditation please go here http://www.jll.co.uk/united-kingdom/en-gb/about/living-wage?devicechannel=default.

Company Benefits (subject to change)

• Access to company private health scheme
• Generous pension scheme
• Life insurance
• Electric vehicle scheme
• Fizz Benefits – access to coupons, vouchers & discounts across 100s of retailers.
• 25 days Annual Leave plus Bank Holidays
• Brilliant policies including parental and flexible working arrangements. (6 months paid paternity/maternity leave)
• Flexible benefits to suit you, including sustainability options such as cycle to work and gym membership discounts.
• Make a difference, use your 2 paid volunteering days to help others.
   

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
 

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
 

Apply today!

Location:

On-site –Norfolk, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.