About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role overview:
Reporting directly to the Chief Financial Officer, you will be responsible for managing the entire customer cycle for the group's French entities: invoicing, accounting follow-up, reporting, and contract management.
Your role will be key to optimizing cash flow, securing payments, maintaining a professional and constructive relationship with our customers and our sales/project teams, while ensuring compliance with internal and regulatory procedures.
What you will do:
Billing and accounting: Supervise and ensure the accuracy of customer invoices, check that they are correctly allocated to the appropriate accounts, and ensure that they are issued on time.
Monitoring payments received: Record and reconcile payments, quickly identify discrepancies, and implement the necessary corrective actions.
Contract management and support for sales/project teams: Act as the link between finance, project managers, and sales representatives for the administrative monitoring of customer contracts (creation, updating, closure). Be a key contact to ensure good communication and compliance of contractual data in the ERP.
Reporting and analysis: Produce dashboards on customer receivables, aging balances, and payment terms, and propose corrective actions to improve processes.
Closings and reconciliations: Participate in monthly and annual closings for accounts receivable and reconcile customer accounts.
Cross-functional projects: Collaborate with sales, operations, and finance teams on process improvements and group initiatives.
Who you are:
Experience: Minimum 7 to 10 years in customer account management, ideally with experience in contract management or sales/project team support, preferably in an international environment.
Education: Accounting, management, or finance (minimum bachelor's degree).
Skills/Personal Qualities:
Solid command of accounts receivable and the order-to-cash process.
Ability to manage a large and complex portfolio.
Proficiency in Excel and an ERP system (SAP, Oracle, etc.).
Professional English (international work environment).
Results-oriented and cash-focused.
Rigorous, organized, and autonomous.
Ability to build trusting relationships with customers, project managers, and sales teams.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.