About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive. As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest. If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional. Discover more at press.fourseasons.com/singaporeAbout the role
Accounts Executive, Income Audit
Step into a role at the heart of financial integrity and operational excellence. As an Accounts Executive, Income Audit, you will play a critical role in ensuring the accuracy, transparency, and reliability of the hotel’s revenue performance.
More than just numbers, this role offers valuable exposure to the commercial engine of the hotel—giving you insight into how rooms, dining, and other revenue streams translate into business performance. You will work closely with operational teams and leadership, contributing to key financial reporting that supports strategic decision-making.
This is an ideal opportunity for a detail-driven individual who is looking to build a strong foundation in hospitality finance within a luxury environment.
What you will do
Audit paperwork from all revenue centers within the hotel, ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel policies.
Verify, record, and post accurate departmental revenues.
Monitor and record all house account meals and entertainment expenses, reporting non-compliance issues.
Reconcile income against respective ledger balances in the PMS system (guest ledger, city ledger, and deposit ledger), address discrepancies promptly, and escalate unresolved issues.
Verify credit card settlements and transmissions, ensuring alignment with bank receipts and tracing outstanding balances for future receipt. Investigate exceptions and report anomalies to the Director or Assistant Director of Finance.
Maintain daily updates to credit card reconciliations, ensuring they align with transmissions and receipts while adhering to strict data security protocols.
Conduct monthly balance sheet reconciliations to confirm that balances align with the outstanding credit card balance per the reconciliations.
Ensure post-departure allowances are properly documented, approved as per local policy, and included in the SR-5 report.
Regularly review General Ledger accounts for Room, Food & Beverage, Amusement, and General Sales and Value Added Taxes, preparing a monthly summary of activity.
Collaborate with the Director of Finance to approve the summary, comparing taxable revenue on the monthly P&L statement to the liability balance at month-end, and resolve any discrepancies.
Safeguard the hotel’s assets by reviewing credits issued by the Rooms and Food & Beverage Division, ensuring they serve a valid business purpose and have proper managerial approval.
Analyze daily void reports from the hotel’s F&B POS system to verify proper inventory control within the Food & Beverage department.
Monitor the sale and redemption of hotel gift cards, accurately tracking and calculating the hotel’s liability.
Collaborate with other functions within the Accounting Department to ensure the seamless processing of paperwork to Income Audit.
Follow up with any inconsistencies/discrepancies in paperwork that deviate from Internal Controls to with the relevant departments.
Support guest inquiries directed to the Accounting Department, including handling folio requests, credit card inquiries, and information requests from other hotel departments.
What you bring
Diploma in Accounting or recognized professional accounting qualifications.
Prior experience in hospitality finance is advantageous but not essential
Strong attention to detail with a structured and analytical mindset
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
A proactive, curious approach with a desire to understand the business beyond the numbers
Strong interpersonal and communication skills, with the ability to collaborate across teams
A commitment to continuous learning and professional growth
Kindly note that due to work visa restrictions, position is open to Singaporeans only
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant
Schedule & Hours:
This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm.