Accounts Coordinator, Sales Enablement (Bilingual FR/EN)

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Senior Associate

Job Description & Summary

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm.

We are currently looking for a Senior Associate to join our Account Management team within the Sales Enablement group. In this role, you will get the chance to work in close collaboration with our go-to-market teams to support leaders to grow assigned accounts through their key strategy and Priority Accounts program.

The Accounts Coordinator will be supporting the lead partners and account teams to ensure all sales and relationship management (SRM) activities are organized and completed in a timely and efficient manner in the designated Priority Accounts. This is not a commission-based role.

As part of our team, you’ll contribute to the growth of Priority Accounts by strengthening account management practices, bringing fresh and creative ideas for business development, and supporting effective collaboration to build and sustain strong client relationships.

Meaningful work you’ll be part of

As an Accounts Coordinator, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Assist Lead Partners on your assigned accounts in developing and executing overall account strategy for assigned clients
• Drive and support account planning process for each assigned client, including client needs assessment, lead identification, relationship mapping, and sales targeting
• Organize and manage ongoing business development meetings, maintain the client opportunity pipeline and follow up to ensure actions to be taken
• Follow up on business development activities and ensure leads and opportunities are accurately updated in Salesforce
• Support execution of client satisfaction processes and surveys for assigned accounts
• Champion business development methodology and promote use of sales best practices within assigned clients
• Advocate for Salesforce, train staff on its effective use, and provide advice on best practices
• Assist in managing proposal (RFP) responses, facilitate bid/no-bid decisions, and ensure completion of win/loss debriefs
• Collaborate with the proposal support team on large, strategic opportunities and drive adoption of proposal tools and content repositories
• Coordinate with the Marketing team to share client intelligence and support account-specific marketing activities; additional responsibilities may be assigned as needed

Experience and skills you’ll use to solve

• A successful track record in providing effective sales support, and understanding and driving client value propositions
• Previous experience with Account Planning and Sales best practices
• Previous experience in developing and managing proposals in competitive processes, leveraging best practices and effective propositions to drive an increased win rate
• Effective project management and strong organizational skills with a high level of attention to detail
• Experience with cloud-based technology platforms including Microsoft Suite and Salesforce (or other CRM) an asset
• Experience in a sales organization with internal clients and a desire to pursue a career in sales, account management, or pursuit management is preferred
• Interest in AI and technology trends, and openness to learning new tools and adapting how you work
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives
• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer 

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bonus Program Design, Business Development, Business Opportunities, Communication, Compensation Strategy, Creativity, CRM Software, Customer Insight, Customer Liaison, Customer Needs Analysis, Customer Retention, Deal Management, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Lead Follow-Up, Lead Management, Learning Agility, National Sales Training {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).