Account Services / Rate Coordinator

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. 

The Account Services / Rate Coordinator is responsible for the detailed review and processing of client and matter intake to ensure accurate setup for billing, reporting, and rate implementation. This role plays a critical part in maintaining the integrity of client and matter data by ensuring that all billing arrangements and rate structures are applied correctly based on client-specific and matter-specific requirements. The position operates in a fast-paced legal environment and requires a high level of accuracy, organization, and adherence to firm protocols.

Key Responsibilities:

• Review client and matter intake forms to ensure completeness and accuracy of billing and reporting information
• Analyze client rate agreements, billing guidelines, and supporting documentation to determine appropriate billing requirements and rate applications
• Enter and maintain client and matter data within the firm’s matter management system
• Ensure all rate arrangements are implemented accurately, including proper approvals, effective dates, and expirations
• Interpret and apply client billing requirements and firm policies to new and existing accounts
• Respond to inquiries from billing teams and other departments regarding client information and rate structures
• Maintain a professional, service-oriented approach in all internal communications
• Support special projects and assist with initiatives related to billing operations and client/matter intake
• Develop working knowledge of the firm’s billing cycles and schedules

Qualifications & Skills:

• Strong attention to detail with the ability to manage high volumes of data and form processing
• Solid analytical skills and ability to interpret complex billing arrangements and guidelines
• Strong organizational and time management skills in a deadline-driven environment
• Effective communication skills with a customer-service mindset
• Proficiency in Microsoft Excel and Outlook required

Preferred Qualifications:

• BA/BS Degree preferred but not required.
• 2+ years of experience with legal billing concepts, client/matter intake, and rate structures
• Prior experience in a legal or professional services environment
• Experience with Aderant, Intapp, or similar financial/matter management systems

For New York City and Long Island, NY, the expected salary range for this position is between $27.80 and $30.90 per hour, for Westchester and Berkley Heights, NJ, the expected salary range for this position is between $26.70 – 29.00 per hour, for Chicago and  Los Angeles, CA, the expected salary range for this position is between $25 – 28.00 per hour, for San Franscico, California, the expected salary range for this position is between $28.90 - 32.20 per hour. The actual compensation will be determined based on experience and other factors permitted 
by law.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.