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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Overview
Also known as a "Pre-Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, aiming to evoke confidence in the company’s technology infrastructure and remove all technical objections in the sales cycle. In this role, you will leverage your technical and sales skills to solicit business requirements, develop a technical sales strategy, and configure and effectively demonstrate solutions that address these requirements to provide business value.
Your Impact
* Understand customer needs and establish Salesforce products as the best solution to solve their challenges.
* Build and present customized demos of Salesforce products.
* Embrace the fast-evolving world of AI and Data by learning new tools, proposing innovative ideas, and adapting to changing priorities.
* Collaborate effectively with colleagues by sharing knowledge, refining demos, and ensuring you speak the customer’s language.
* Participate in product, sales, and procedural trainings and certifications.
* Maintain the ability to travel based on territory alignment and region.
Key Responsibilities
* **Customer Discovery and Solution Mapping:** Ask thoughtful questions to uncover pain points, goals, and existing processes, and translate these requirements into a high-level solution blueprint explaining how features like Sales Cloud, Service Cloud, Data Cloud, and Agentforce address those needs.
* **Demo and Prototype Creation:** Create and deliver presentations to customers, handle objections, and clearly articulate the business impact.
* **Collaborative Proposal Support:** Work closely with Sales Representatives and architects to draft technical sections of proposals, such as architecture diagrams, scope outlines, and implementation plans, ensuring alignment between technical feasibility and the commercial offer.
* **Cross-Functional Collaboration:** Liaise with Product, Marketing, and Engineering teams to stay informed about new releases, AI advancements, and best practices.
* **Continuous Learning:** Demonstrate a growth mindset by regularly completing Salesforce Trailhead modules to pursue relevant badges, attending internal trainings, requesting mentorship, and seeking feedback.
* **Time Management and Organization:** Balance multiple tasks—like demo preparation, customer calls, and certification study—by planning your week and using organizational tools to keep stakeholders informed of your progress.
Qualifications
3+ years of experience in a Solution Engineer, Pre-sales Engineer, Sales Engineer, or similar role.
Solid presentation and communication skills.
Native spanish speaker, english highly desirable
Ability to work as part of a team to solve technical problems in varied environments.
Knowledge of related applications, relational databases, and web technology.
Preferred Qualifications (must)
***Salesforce Certifications.
***Industry Experience.
***Basic programming experience in HTML and other web-based technologies.
* **AI and agentic knowledge.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.