Account Program Specialist

Badger Meter - Where Every Drop Counts and So Do You
 

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you'll find:

• Purpose-driven work that makes a real difference in communities around the globe.

• Career growth and development opportunities designed to help you achieve your potential.

• A supportive, inclusive culture where collaboration and creativity thrive.

Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute:
 

The Account Program Specialist owns the planning, execution and delivery of customer-focused programs for assigned accounts. This role serves as the central point of coordination between customers, sales, and internal teams to ensure program objective, timelines and commitments are met. The Account Program Specialist drives alignment, manages risks and ensures consistent, high-quality customer experience across the full program lifecycle.

Job Duties

• Own end-to-end program management for assigned customer accounts, from intake through execution and delivery
• Serve as the primary program-level point of contact for internal stakeholders and customers
• Develop and maintain program planes, timelines, milestones and deliverables
• Coordinate cross-functionally with sales, operations, finance and customer support teams to ensure internal processes are aligned to meet customer agreements/expectations
• Manage non-standard account requests, exceptions and program-level changes ensuring alignment and approvals
• Ensure customer commitments, SLAs and contractual requirements are understood and executed against
• Facilitate program meetings, reviews and post-implementation assessments
• Maintain program documentation, decision logs and customer-specific profiles
• Support continuous improvement initiatives across account and program operations
• Other duties as assigned

Education and Experience

• Bachelor's degree in business, communication, or psychology preferred
• 5+ years of related experience in account support/program management
• Program Management Professional (PgMP) certification or willing to complete certification
• Six Sigma white or green belt preferred

Qualifications

• Understanding of fundamentals in program/project management strongly preferred
• Proficiency with Microsoft Office Software required
• Experience in Salesforce (CRM) require

Competitive Total Rewards at Badger Meter:

• Competitive Pay

• Annual Bonus

• Eligible for Annual Pay Increases

• Comprehensive Health, Vision, and Dental Coverage 

• 15 days Paid Time Off + 11 Paid Holidays  

• Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.  In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!

• Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more 

• Educational Assistance – Tuition Reimbursement up to $5,250 

• Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage

• Health Savings Account (HSA) & Flexible Spending Account (FSA) options

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.  

Privacy Statement

The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information.  Please see the privacy statement on our website here.