About the Role:
We are seeking an accomplished and consultative Account Manager to join a high-performing Expand Sales team! In this role, you’ll serve as a partner to a portfolio of commercial customers (250-5,000 employees). You’ll leverage your expertise in complex account management, executive stakeholder alignment, procurement to drive meaningful business impact, and help our clients achieve their most critical objectives. If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
Your Impact:
- Developing and executing comprehensive, multi-year commercial account plans that drive expansion across a portfolio of high-value customers (250-5,000 employees).
- Managing complex sales cycles end to end; from proactive opportunity identification, executive-level discovery, and value-driven solution design, through negotiation, procurement processes, renewal, and close.
- Proactively engaging and building relationships with senior stakeholders through targeted, data-informed outreach initiatives to uncover and influence new expansion opportunities within assigned accounts.
- Facilitating deep consultative discovery sessions to understand evolving customer pain points, business imperatives, and organizational change drivers across multiple teams and regions.
- Designing and implementing solutions-based, value-driven sales strategies that clearly articulate the ROI, align our platform to customers' business outcomes, and differentiate the product from competitors.
- Delivering impactful, tailored demonstrations and high-stakes presentations to executive and operational audiences, illustrating direct impact of the product on their critical initiatives.
- Creating sophisticated, data-driven strategies for identifying, prioritizing, and capturing expansion opportunities within each account by analyzing usage trends, adoption metrics, business goals, and industry developments.
- Navigating complex enterprise procurement cycles; including RFPs, contract negotiation, and legal review to ensure successful account expansion, mitigating risk and accelerating time to close.
- Leveraging sales tools (Salesforce, SalesNavigator, ZoomInfo) and CRM best practices to rigorously map stakeholder landscapes, track pipeline health, and enable accurate forecasting.
- Collaborating cross-functionally with Customer Success, Solutions, Marketing, and Product teams to ensure seamless post-sale transitions, maximize satisfaction, and deliver sustained value for clients.
- Consistently exceeding quarterly and annual revenue targets through disciplined account management, strategic expansion, and superior customer partnerships.
Your Qualifications:
- 5+ years of successful B2B SaaS sales/account management experience, managing commercial accounts and consistently meeting quota
- Minimum 3 years experience as an Account Manager responsible for an install account base
- Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
- Demonstrated ability to manage the full sales cycle from discovery to close
- Experience growing accounts through consultative, solution-based selling and outbound prospecting
- Advanced discovery, customer engagement, and virtual presentation skills
- Proficiency navigating enterprise procurement processes, contract negotiation
- Proficiency managing a book of business with Salesforce or a similar CRM
- Experience conducting engaging remote product demonstrations via video conferencing
- Track record of success in high-growth, metrics-driven sales environments
- Strong communication and influencing skills with executive stakeholders
- Familiarity with sales methodologies such as Challenger, MEDDIC, and/or Solution Selling
- Bachelor's degree or equivalent practical experience
Why Join Wrike?
- Life Insurance
- EAP
- Health Insurance
- Income Protection / Salary Continuation Insurance
- Parental Leave
- Volunteer Days
- Workers Compensation
- Commuter Allowance
- Superannuation
Your recruitment buddy will be Tripti Sachan, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
