RingCentral

Account Manager, SOHO

Remote London Full time

 Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: an experienced Account Manager to join our expanding SOHO business segment. The most critical qualifications are that you are an optimistic problem solver that will leverage both your own, and your internal resources, to win.  You initiate action, are assertive in your sales process, can discern good deals from bad deals and in the end, consistent with all key performance indicators that lead to success.  Additionally, you have a proven track record of success, a verifiable history of exceeding sales goals, and the aptitude and attitude to make a difference in a fun, fast paced environment.  We need winners that will help our company grow, exceeds goals and expectations and have a whole lot of fun along the way. 

Responsibilities:

  • 1-3 years of solution based selling consistently delivering at and above quota

  • B2B background ideal (not required):  Software / SaaS, Telecom, or other related industry exp. Preferred

  • Complex selling, challenger approach, energetic demeanor, tenacity to win

  • Meet the required targets for existing mass market customers. Targets will include financial targets for growing the customers revenues, and NPS (Net Promotor Score). 

  • Report pipeline, commit, and overall achievement to the Sales Manager each week using the tools provided. 

  • Work with Marketing & Channel teams to develop the sales activity and programs ensuring there is enough pipeline generation to meet quotas. 

  • Focus on account-based customer satisfaction and sales strategies to ensure customer retention across your account base 

  • Focus on account planning, ensuring we are penetrating the highest potential accounts in the customer base. 

  • Demonstrate talent and hustle - ability to drive sales cycle with IT decision makers.

  • Exhibiting resourceful and strategic nature, maximizing leads, pipeline management, forecasting

  • Propensity for evergreen technologies, consummate student of their craft

  • Forecasting and pipeline management knowledgeable

Qualifications:

  • 2+ years of technology solution based selling 

  • Demonstrated sales record of consistently meeting and exceeding quota

  • Skilled in virtual presentations, online web demos, remote sales processes

  • Proficiency using SalesForce.com

  • Strong interpersonal skills, ability to convey and relate ideas to others

  • Ability to learn and adapt quickly

  • Vibrant and energetic attitude, willingness to perform and get things done

  • BS degree, continued education preferred 

What we offer: 

  • Comprehensive medical, dental, and vision plan

  • Life insurance and Income protection

  • Pension plan

  • ESPP/KEEB

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee Assistance Program (EAP) with 24/7 counseling sessions

  • On-demand digital 1:1 wellness coaching

  • Supplemental Business Travel Medical

  • Leave entitlements, paid time-off, paid sick leave, and paid holidays

RingCentral’s Sales team builds, grows and nurtures relationships—from small businesses to global enterprises. That’s why we’re the largest and fastest-growing pure-play provider in our space. RingCentral has become the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.