Account Manager - QLD

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Job Scope:

Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling Allegion products and /or related services. Personally, contacts and secures new business accounts/customers

Primary Responsibilities:

Financial:

• With assistance from the marketing team take to market creative, innovative and challenging customer-based solutions that grows revenue and market share across the various platforms 
• Develop and implement individual business plans to meet yield, revenue and market share budgets; implement sales strategies; take steps to remove barriers and/or correct potential shortfalls in the achievement of objectives
• Manage and grow existing business through acquisition of new customers
• Analyses territory potential and determine the value of existing and prospective customers

Customer:

• Develop and maintain collaborative relationships with residential builders, all retail merchants including Bunnings, IHG, Natbuild and end users through a consultative selling approach and regular call pattern to achieve annual revenue targets
• Build strong, productive customer relationships through face to face sales calls and agreed service standards
• Manage client accounts by building and maintaining strong relationships with clients
• Maintain an awareness of competitors and monitor their activities
• Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
• Conduct client needs analysis to identify ways to grow client spend whilst ensuring client satisfaction
• Communicate opportunities on strategic sales/marketing issues that impact your territories (channels, pricing, products and promotions) to your Manager.  Ensure timely and accurate completion of sales reports to your Manager.

Operational:

• Participate in project initiatives as necessary in order to capitalize on opportunities
• Plans and organizes personal sales strategy by maximizing the return on time investment for the territory/segment
• Keep abreast of product applications, market conditions, competitive activities, advertising and promotional trends
• Co-ordinates sales effort with marketing, sales management, accounting, logistics and technical service groups
• Ensure customer and prospect records are updated in CRM Tool.

People:

• Ensure reasonable care for your own safety and that of the environment, including taking care of other workers who may be affected by your acts or omissions at the workplace.
• Do not carry out work for which you do not have the prescribed qualifications or experience unless carried out under the supervision of a worker who does have the prescribed qualifications or experience.
• Lead, coach, develop and motivate team members utilizing the appropriate ALLEGION tools and resources, to ensure a high level of performance, delivery and engagement
• Ensure you and your team (if relevant) understand and behave in alignment with the cultural pillars and social contract

Safety:

• Ensure reasonable care for your own safety and that of the environment, including taking care of other workers who may be affected by your acts or omissions at the workplace.
• Do not carry out work for which you do not have the prescribed qualifications or experience unless carried out under the supervision of a worker who does have the prescribed qualifications or experience.

Additional Duties:

Carry out additional activities as directed from time to time by the Manager of this position.

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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