NASDAQ

Account Manager

United Kingdom - London Full time

As an Account Manager reporting to a Sales Director, you’ll play a meaningful role in managing and growing relationships with Tier 2 and Tier 3 customers across the UK, helping them realize the full value of Nasdaq’s RegTech solutions while supporting balanced revenue growth.

You’ll thrive in this position if you’re commercially minded, relationship‑driven, and comfortable working in a fast‑paced, client‑focused environment. You bring a strong curiosity about financial technology and enjoy partnering with customers to solve complex, regulated‑industry challenges.

Key Responsibilities

  • Act as the primary commercial point of contact for a portfolio of Tier 2 and Tier 3 UK customers, building trusted, long‑term relationships

  • Own the end‑to‑end contract renewal process, ensuring timely and successful outcomes

  • Identify and drive upsell and cross‑sell opportunities within your customer portfolio

  • Partner closely with customer success managers and solution directors to support growth‑focused initiatives

  • Proactively communicate product updates, improvements, and Nasdaq’s strategic roadmap to customers

Required Qualifications

  • Bachelor’s degree in a relevant field or equivalent practical experience

  • Proven years of experience in account management, sales, or a customer‑facing commercial role

  • Proven ability to lead customer relationships and identify growth opportunities

  • Strong communication skills with experience working in collaborative, cross‑functional environments

  • Comfort working with CRM tools and balancing multiple customer engagements simultaneously

Preferred Qualifications

  • Experience in FinTech, RegTech, or a regulated financial services environment

  • Exposure to capital markets or financial software solutions

  • Experience working with UK‑based clients and stakeholders

This position will be located in London and offers the opportunity for a hybrid work environment, with at least 3 days per week in the office, subject to change, providing flexibility and accessibility for qualified candidates.

Benefits & Rewards

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

  • Competitive base salary

  • Annual bonus

  • Annual equity grant

  • Employee Stock Purchase Plan offering discounted company shares

  • Pension matching

  • 28 paid vacation days

  • 6 additional days off per year

  • Extra vacation time based on tenure

  • Work from (almost) anywhere – up to 20 days/year

  • Paid time off to volunteer

  • Health insurance

  • 24/7 mental health support for you and your family

  • Global mentoring program

  • Unlimited access to e-learning platforms

  • Hybrid work setup

  • Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika breaks

For more information, visit Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.