Researchgate

Account Manager (m/w/d)

Berlin Full Time
This is a full-time position based in Berlin. We are an hybrid organization and support mobile and flexible working.

ResearchGate is the professional network for scientists and researchers. 
 
More than 26 million researchers use researchgate.net to share and discover research, build their networks, and advance their careers. Based in Berlin, our mission is to connect the world of science and make research open to all. We have created a platform that provides scientists worldwide with the tools and services they need to connect, collaborate, and drive their research forward. Over 26 million members from 193 countries use ResearchGate to share, discover, and discuss scientific results.

Objective of the Role

At ResearchGate, our digital solutions empower scientists and researchers to discover relevant services, products, and institutions, while providing companies and institutions the opportunity to connect their content with engaged, targeted audiences.
As an Account Manager in our Marketing Solutions team, you will serve as the single point of contact for clients. Your focus will be on delivering outstanding service for existing accounts, managing campaign-related client communications, building trust with clients, and expanding relationships. You will play a pivotal role in facilitating successful campaigns and ensuring client satisfaction.

In this role, you will proactively manage campaigns and client relationships, ensuring all deliverables align with proposed timelines. You will also analyze performance data, present actionable insights, and act as the key interface between internal and external stakeholders.