Account Manager

The Account Manager's main responsibility is to manage daily client service needs for a designated book of business, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account.

Your Impact

• Client Servicing: responsible for assigned book of business of the Fine Art Practice’s small-mid clients as well as back-up account manager duties for more senior members of the team as assigned and as outlined in Fine Art Account Manager Service Standards- renewal strategy and execution, endorsements, invoicing, preparing schedules of insurance, certificates of insurance, reviewing contracts, and developing loss management & prevention assessments.
• Remarket existing accounts as client requests or market environment warrants
• Provide support / assistance to Team Leaders and Producers on new and existing business as directed, including executing coverage analysis for prospective clients, engaging other departments and associates where applicable; notify clients of coverage gaps or duplications; provide clients with quotation for additional coverages.
• Cross-Sell other lines of coverage to promote organic growth and round-out needs of clients; coordinate with associates in other departments as necessary to drive growth
• Liaise with Claims Department, providing assistance with difficult claims with respect to industry practice, policy language, recommendations of adjuster, appraisers, etc.
• Maintain positive relationships with markets; advise Team Leaders of changes/problems with markets; stay abreast of market changes with respect to pricing, risk appetites, available capacity, position on catastrophic coverages
• Actively network at trade / industry functions as directed / requested
• Document all client and carrier communications in agency management system

Successful Candidate Will Have

• 2+ Years of experience in a Fine Art brokerage environment. Knowledge of Property & Casualty business.
• Ability to follow process and procedures guidance.
• Analytical and problem-solving abilities.
• Ability to display tact and poise under pressure when working through issues.
• Good communication, interpersonal, and negotiation skills.
• Ability to work efficiently in teams.
• Hold, or willing to obtain, Insurance licenses as required by the Company.

At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $51,800 - $85,000 annually. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada.

Our industry recognition includes being named a Best Places to Work in Insurance for five years (2018-2022) and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

Pay Range:

51800 - 85000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.

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