RELX

Account Manager II

Manila Full time

  • Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)

  • Meet Sales Team Objectives including but not limited to the following:

  • Retention activities through working in advance

  • Generate Upsell opportunities and convert forecasted pipeline to sales

  • Engage with customers to verify user experience and identify pain points

  • Drive conversations based on mutual understanding with customer needs and address with value-led proposals

  • Collaborate with cross-functional partners to extend the positive customer experience

  • Other duties may be assigned

Other Qualifications/Requirements:

  • Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)

  • 2-3 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)

  • Proven success in negotiating contracts and closing business

  • Strong verbal and written communication skills including the ability to present to an executive-level audience

  • Ability to effectively partner and collaborate across teams

  • Has a customer-focused mindset

  • Must be willing to work on a fixed night shift

  • Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Additional for internal applicants:

  • Must be in current role for 1 year

  • Must not have received any Disciplinary Action within the past 12 months

  • Must not have any Attendance and Punctuality issues in the past 12 month

  • Must have a Successful or above rating in the last Enabling Performance cycle

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