Account Manager

Job Description Summary

Account Manager is responsible for managing the long-term success of GE HealthCare’s relationship with an assigned set of accounts in order to achieve the goals and objectives identified by the customer and GE HealthCare.

Job Description

Essential Responsibilities

• Achieve sales and orders volumes at the target prices in assigned accounts/territory and maintaining funnel updates on time.
• Build relationships, develop a business strategy, and maximize business opportunities for all GE HealthCare businesses, products & services within allocated accounts/territory. Represent One GE HealthCare and acts as a primary customer point of contact in the allocated accounts/territory.
• Provide on-going feedback to management, product teams, services and marketing.
• Develop & implement Go-to-Market plans with Zone cross functional and multi-product teams to achieve results through effective project proposals, negotiations, and contracts. Grow GE HealthCare’s share of customer investments in capital and operational expenditures.
• Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.
• In cooperation with Product teams and Marketing, drive One GE HealthCare marketing events in assigned territory. Be aware of segmentation and apply relevant product benefits to each client’s segment.
• Lead and leverage Product Sales Specialists, Service Operations, Cash Collection and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation. Coordinate One GE HealthCare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations.
• Follow all applicable GE HealthCare policies, procedures and operating mechanisms. Proactively participate in company initiatives depending on organizational needs and as directed by management.
• Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies.
• EHS Specific Goals:
• Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations.
• Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up.
• Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.

 

Required Qualifications

• Education to Bachelor Degree level or the equivalent of five years of sales experience.
• Strategic sales experience in Healthcare industry
• Minimum 3 years of Imaging equipment sales experience
• Proven key account management and project planning skills.
• Strong influencing, interpersonal and networking skills to drive collaborative culture at all levels.
• Strong critical thinking, analytical and financial skills
• Proven track record on relationship building skills.
• High level presentation skills; able to present ideas to customers in a way that produces understanding and impact.
• Fluent in English language

 

Desired Characteristics

• Master’s degree preferred.
• Experience closing large, complex, strategic deals.
• Deep knowledge of GE Healthcare and the products and services offered.

Additional Information