Account Manager

TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.

About the role

TMS global community is seeking a highly skilled and motivated Account Manager to join our client team in Mexico City on a fixed term basis for 6 months. You will work on hybrid basis, maintaining an on-site presence with our client at least 3 days per week, with the remainder working from home.

As an Account Manager at TMS, you will be responsible for the operational management of campaigns, projects, and jobs, ensuring the successful execution of deliverables for our contracts. You will provide exceptional operational support to our clients, support your team, and play a key role in the retention, development, and compliance of assigned contracts.

Some daily responsibilities will include:

• Manage operational financial performance for campaigns, projects, and jobs.
• Drive cost-efficiency and identify opportunities.
• Ensure contractual commercial obligations are met.
• Assign work to Production Support, ensuring compliance and operational management.
• Provide technical and operational support and advise to client stakeholders.
• Ensure vendors understand and meet client requirements within service level parameters.
• Support the implementation of new service lines into assigned accounts.
• Ensure contract compliance, best practices, and service execution.
• Ensure data accuracy and support internal and external management information needs.
• Identify innovation opportunities within assigned contracts.

To qualify for the role the following skills are essential:

• Proven experience in Account Management, while experience in Print and Display environments would be advantageous.
• Expertise in managing strategies, planning, budget, and cost management.
• Proven service delivery experience in an account management setting.
• Ability to develop and execute alternative solutions.
• Technical understanding of Print and Display categories would be beneficial.
• Experience managing multi-campaign/multi-job projects with multiple service line elements.

About you

You will be an experienced and driven professional with a proven track record in the Account Management. With extensive experience, you will excel in managing the operational and financial aspects of campaigns, projects, and jobs. Your expertise lies in driving cost-efficiency, meeting contractual obligations, and collaborating effectively with cross-functional teams.

This is a great opportunity to join a supportive global team and make a real impact on how we deliver to our clients, so don’t delay and apply now to join the world of TMS.

“To achieve our aim of being among the most successful, sustainable and responsible companies in the world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.”