Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
As an Account Manager at Caseware, you will build and maintain strong, strategic relationships with C-level customers, with a particular focus on the Government segment, by understanding their needs and delivering solutions that maximise value. You will drive customer success through proactive engagement, retention strategies, and growth initiatives, ensuring adoption of Case’s evolving suite of cloud solutions.
Key Performance Areas include:
· New & Additional Business (Upsell, Cross-sell, Migration)
· Customer Retention & Satisfaction
· Revenue Growth (Net of CPI)
· Account Coverage & Engagement
❗This is a Full-time permanent position
📍 This role is hybrid. The successful candidate will be working from the office and home. The Caseware Australia office is located at L4, 365 Little Collins Street, Melbourne, VIC 3000