Account Management Senior Analyst

Other professional qualifications required for filling the position:

• BSC/MSC degree required

• At least 1 year work experience in international environment is required

• Data processing experience is an advantage

• Work experience on real estate field is an advantage

Foreign language skills required for filling the position:

• English language upper intermediate

• Knowledge of any other European language is an advantage

Required skills for filling the position:

• Strong IT literacy

• Intermediate MS Office

• Very good written and verbal communication skills

• Very good problem-solving skills

• Very good analytical mindset

• Able to work independently and in a team

• Strong work ethic

• Flexibility during times of change

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Proactive, enthusiastic and willing to learn

Responsibilities of the jobholder:

• Comply with all Client and Cushman & Wakefield internal processes and data quality controls

• Delivering the contracted service level

Regular tasks:

Daily and other BAU tasks to deliver:

• Reading real estate leases and associated documents to record information regarding payments, critical dates, and responsibilities or comparing legal documents and/or abstraction form with the abstracted data or the lease data recorded in the system as per process documentation

• Maintenance of property databases

• Efficient management of own workload and ability to support other teammates in their workload

• Managing and being part of the back-up system within the team

• Supporting the maintenance of BAU process documents relating to their job

• In an account management role, liaising directly with the client to respond to new lease or amendment requests, flagging / resolving queries and supporting reporting requirements

• Supporting contract performance reporting (KPIs) as part of client quarterly business review cycle

Main records and documents kept by the jobholder:

• All Data related documentation should be stored on Shared drives or SharePoint according to the documented processes