Account Executive – Events & Live Experiences

About the Role:

We’re looking for an enthusiastic Account Executive with a passion for sport & entertainment and the precision to thrive in a fast-paced global agency setting. This is an exciting Events role, working across multiple clients, to develop and implement world class events, looking after market and guest communications, ticket and hospitality asset management and supporting with onsite delivery across a wide variety of sports & entertainment rights holders.

This is the perfect opportunity for a confident and highly organised individual, who can thrive in a team environment but is also a self-starter who can work independently. The successful candidate will be joining a creative and dynamic team and supporting ongoing projects.

Main day-to-day responsibilities will include, but not limited to:

Project & Account Management

• Support multiple projects simultaneously, utilizing project management tools and methodologies to ensure efficient workflow and effective communication
• Supporting production of documents
• Meeting minutes and tracking of actions
• Support with finance administration (supplier set up, raising purchase orders, processing of invoices etc)
• Creation, on-going management and circulation of project management tools including project plans, status documents, meeting minutes etc
• Assist in the development of process improvements and best practices
• Prepare comprehensive client reporting, with the view of providing recommendations for continuous improvement, be able to confidently present this to clients
• Work cross-functionally with internal teams and external agency partners to ensure smooth operations
• Build strong relationship with Rights Holders, ensuring deadlines and updates are communicated and met efficiently
• Understanding of client objectives, needs and expectations to ensure all event and hospitality deliverables are met and exceeded

Event Planning 

• Support with the planning and execution of corporate hospitality programmes at UK Events
• Coordinate with suppliers, hospitality providers, rightsholders and third party suppliers to ensure smooth operations and seamless delivery
• Support with the creation and distribution of event materials, including invitations, itineraries and event programs
• Coordinate guest logistics as required, including travel, transportation, accommodation and ticketing management and access
• Support and manage team logistics including travel and accommodation as required

Guest Management System, Guest Comms & Ticketing

• Support with the day to day management of guest management system and inbox, ensuring communications are managed efficiently and in line with client deadlines and expectations
• Management of online ticketing allocations and package approvals through the inbox and GMS
• Monitor and check all relevant guest information as it is entered to ensure all data is accurate
• Appropriate handling of guest information and updates, including compliance with GDPR policies and procedures
• Management of guestlists and ticketing allocations
• Creation and distribution of all guest communications via Guest Management System and points of contact for key stakeholders.   
• Producing market specific itineraries as required 
• Creation of personalised itineraries for Exec / senior stakeholders as required

On-Site Event Support & Delivery

• Supporting on-site, assisting in event and guest management and delivery, this may include set up of guest programmes and event spaces, ticketing management and assisting the team to ensure a seamless experience for guests and clients
• Liaison with suppliers and management of deliveries and team logistics may also be required
• Travel and some weekend work may be required (NB this role is predominantly UK based, but international travel may be required)

 

Desired Skills & Experience

• Experience in event planning and sport or entertainment sponsorship is desired
• Excellent project management and multitasking skills, with the ability to work under pressure
• Enthusiastic, self-motivated and proactive
• Be able to anticipate team and clients’ needs to find ways to add value and be solutions orientated
• Presentation skills (verbal and written), internally and to clients / external parties, including use of Microsoft PowerPoint
• Excellent attention to detail and rigor
• Confident in liaising with multiple stakeholders, personable and able to build strong professional relationships
• Energetic self starter with the ability to work in a fast paced, high-pressure environment, including working across various time zones and international travel
• Ability to multi-task and be solutions focused  

The role is based at Fuse, Omnicom Media Group offices at Bankside 2, London (SE1 0SW). Fuse offer flexible working, with employees being office based 50% of the time. Travel and on-site attendance at events will be required.

This is a full-time role & you must be eligible to work in the UK.

Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.

We are committed to providing comprehensive training & development plans for all team members.

 

About the Agency:

Culturally Connected, Seriously Effective. 

A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports.  These connections make our clients more memorable - the key to unlocking effectiveness. 

Powered by Omnicom Media Group, we bring an extra edge to strategy, execution, and measurement. 

Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We place great importance on trusted relationships, sound moral judgement, and strong governance, all delivered through transparent processes. 

We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com. 

Follow us @fuse_agency Visit us online. Find us on LinkedIn