Job Description:
This role will be spread across 2 clients in the UK: Co-op (Food/Membership) & Mastercard UK.
Co-op
Co-op is the UK’s fifth largest food retailer, but they are a retailer with a difference. They are owned by members, not
shareholders, making them the world’s biggest co-operative. Two percent of every pound spent on Co-op branded
products goes back into the community and members have the chance to choose which community they want to
benefit from this investment. Every year, the Co-op pays out this money to their causes each year, they celebrate a
circa £15 million Payout to over 4,500 local causes!
The Co-op is a recognised leader for their community-led projects and co-operating to make a difference is at the
centre of what they do. The client is looking for a brilliant collaborator who will be the driving force in landing their
initiatives. The role presents a great opportunity to work on a client that not only has a healthy budget but does good
in local communities too.
Co-op is operating in a highly competitive market with some real strengths so recognising what these are and finding
better and different ways to communicate them will be critical to the role. We are looking for an effective
communicator who can work in an effective way with both the client and their agency partners.
Mastercard
Mastercard is one of Carat’s most exciting global clients. In the UK, their focus is on transformation. They want to be
known as a progressive, innovative, digital, everyday payment enabler, with purpose. To support them on their
journey, we are looking for an ambitious candidate who can think outside the box and develop and plan non-
traditional media solutions to meet the client’s objectives.
Mastercard is an inspiring account to work, they embed ‘doing well by doing good’, into all their plans so we are
looking for someone who loves working hand-in-hand with brilliant people from different disciplines, who can
generate brilliant insights from data and who are bold and brave.
Key Responsibilities:
Managing the Business:
· Support the Account Manager & Client Account Director with the delivery of multiple workstreams
simultaneously to meet client expectations
· Support in coordinating the team’s projects, ensuring all work is provided to our teams in an accurate and
timely manner
· Owning and delivering competitive reporting, finding and articulating tangible insights and generating the
“so what” to inform best client response
Relationship Management:
· Supports the AM & CAD with general client liaison and administration
· Builds and maintains collaborative working relationships with all specialist teams (e.g. AV, Digital, Search,
Social, OOH)
· Meets with & learns from key media owners
Finance & Budget Management:
· Work with AM to ensure finances are accurate and match our PO budgets and that plans are reconciled in a
timely manner
· Support the wider team in managing the clients’ debt and unbilled, ensuring that nothing reaches aged
status.
Reporting Oversight:
· Reporting requirements, including collating multiple inputs from various specialist teams into a concise and
digestible format.
· Running / hosting client reporting calls and familiarising yourself with the results, learnings and
recommendations to facilitate constructive dialogue.
Communications Planning:
· Create and review target audience insights, presenting them to clients and partner agencies at various levels
of seniority.
· Support AM in translating audience media consumption insights into holistic media mix recommendations
that deliver on clients’ objectives
· Support AM & specialist teams in building out detailed, plan recommendations and executing plans once
approved
Communications Planning:
· Create and review target audience insights, presenting them to clients and partner agencies at various levels
of seniority.
· Support AM in translating audience media consumption insights into holistic media mix recommendations
that deliver on clients’ objectives
· Support AM & specialist teams in building out detailed, plan recommendations and executing plans once
approved
Personal Specifications:
Client & Internal Relationships:
· Build trusting, collaborative relationships with colleagues directly within client teams and across the wider
dentsu international network
· Organised with strong attention to detail
· Curious and learning focused
· Driven to produce accurate & high-quality work
Communication Skills:
· Establish and maintain clear communications process with your immediate team, agency counterparts, and
local client contacts
· Become comfortable liaising with creative teams and external agencies, where necessary
· Learn about and stay up to date with clients’ product portfolios
· Learn about and stay up to date with changes in the media landscape
· Learn to solve pacing and performance issues, where required
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
#LI-Hybrid #LI-Dentsu #LI-Carat
Location:
LondonBrand:
CaratTime Type:
Full timeContract Type:
Permanent