Account Director

Client Leadership & Strategic Oversight 

• Serve as a senior advisor to key clients, providing strategic guidance and ensuring long-term partnership success. 

• Oversee the development and execution of multi-channel campaigns, ensuring alignment with client objectives and market trends. 

• Manage and nurture key client relationships, acting as the primary point of contact for high-level discussions and decisions. 

• Identify and capitalize on opportunities to grow existing accounts and contribute to new business pitches. 

• Maintain ongoing communication with senior client stakeholders, ensuring client satisfaction and proactive problem-solving. 

Continuous Improvement & Industry Expertise 

• Stay up to date with industry trends, emerging media, and marketing innovations to enhance agency expertise. 

• Contribute to operational improvements, making client and campaign delivery more effective. 

• Collaborate across teams to drive efficiency and results in all aspects of client service and campaign execution. 

• Provide original, innovative thinking as an agency thought leader. 

Operational Excellence & Process Improvement 

• Ensure the smooth trafficking of campaigns and tasks across account and campaign management teams. 

• Oversee budget tracking, financial planning, and reporting, ensuring accuracy and alignment with client objectives. 

• Manage influencer contracts and oversee timely and accurate payments for influencer fees. 

• Identify and implement process improvements to enhance efficiency and effectiveness across campaign management. 

• Stay ahead of industry trends and emerging best practices, leveraging insights to enhance client performance and agency expertise. 

Team Collaboration & Support 

• Act as a strong team player, working collaboratively with internal teams to ensure seamless execution and client satisfaction. 

• Support and guide the team in managing workloads, optimizing workflows, and troubleshooting challenges as they arise. 

• Foster a positive, solutions-oriented work environment that encourages efficiency, creativity, and accountability. 

• Partner with different departments to ensure cross-functional alignment and effective delivery of campaigns. 

This role is suited for a strategic, results-driven leader with a strong ability to manage client relationships, oversee campaign operations, and drive business growth, while also contributing to a supportive and high-performing team environment.   Preferable with Digital experience especially in Influencer Marketing and/or PR experience