UAMS

Access Services Supervisor

Little Rock Full time

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Closing Date:

04/06/2026


Type of Position:

Professional Staff - Fiscal Affairs


Job Type:

Regular


Work Shift:

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:

ICE | CORE PA Neuro Clinics


Department's Website:


Summary of Job Duties:

The Access Services Supervisor is responsible for overseeing daily operations related to service access, scheduling, and front-end customer or patient services within an organization. This role supervises access staff, ensures efficient workflows, and maintains high standards of customer service while supporting organizational goals for timely and accurate access to services.


Qualifications:

Minimum Qualifications:

  • High School Diploma/GED PLUS seven (7) years of registration and/or billing experience including three (3) years of experience in a healthcare environment.

Preferred Qualifications:

  • Bachelor’s Degree in Business, Healthcare, or a related field

  • Three (3) years of experience in registration, billing, or scheduling in a healthcare environment Leadership or supervisory experience


Additional Information:

Job Requirements:

  • Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals.  
  • Assists with the testing, managing and/or monitoring of workflows within UAMS electronic systems to insure maximum productivity.  
  • This position assumes responsibility of manager during the absence of manager, educates staff on scheduling requirements, and physician templates, payer requirements and government rules and regulations required for compliance, registration and customer service.
  • They will also perform regular audits to insure productivity, quality and compliance.
  •  Provides report of findings and works with administrative team to develop corrective action plans.  
  • Displays exceptional leadership, supervisory, communication and interpersonal skills.
  • Perform other duties as needed.


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume


Optional Documents:

Proof of Veteran Status


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Sex Offender Registry


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking


Frequent Physical Activity:

Grasping, Reaching, Standing, Walking


Occasional Physical Activity:

Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping


Benefits Eligible:

Yes