At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The ANM Engineer is a technical operations role reporting directly to the Area Head within the Regional and ANM Head structure. This professional is primarily responsible for ensuring the operational efficiency, availability, and reliability of assigned SKSK (Site Ko, Sagot Ko) sites, including Wireless, Wireline, and BT sites. The role demands a hands-on approach to Network Availability Management, requiring the engineer to conduct on-site restoration, manage facility equipment, and oversee vendor performance to meet strict Service Level Agreements (SLAs). Additionally, the ANM Engineer handles financial management regarding OPEX/CAPEX for site maintenance, supports project implementations, and ensures business continuity during disasters.
Key Responsibilities
Network Availability & Operations Management
- Restoration & SLA Compliance: Support Year-over-Year (YoY) top-down targets by conducting on-site restoration and ensuring all incidents at SKSK sites are resolved within target SLAs.
- Incident Management: Ensure Work Orders are properly filled with accurate Reason for Outage (RFO) and action taken data. Manage site issues such as access, rental, and electric bills, and escalate unresolved issues effectively.
- Maintenance: Manage facility equipment, spare resources, and ensure readiness for restoration. Conduct first-line isolation for OSP-related incidents.
- Site Efficiency: Manage facilities for Wireless, Wireline, and BT sites to ensure cost-efficient operations and compliance with Engineering, Safety, and Enterprise Risk Management standards.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.