Records Compliance Manager 

The Records Manager is responsible for leading the development, implementation, and oversight of an advanced records management and regulatory compliance program and processes. This role ensures organizational records are managed in accordance with legal, regulatory, and industry standards, and supports compliance initiatives across product, data, and information governance domains. The manager will collaborate cross-functionally to maintain accurate records, support audits and litigation, and drive continuous improvement in compliance and records management practices.  

Key Responsibilities 

Records Management 

• Develop, implement, and maintain comprehensive records management programs, policies, and procedures to ensure compliance with legal and regulatory requirements.  

• Oversee creation, organization, indexing, labeling, storage, retrieval, and archiving of physical and electronic records.  

• Manage secure file transfer processes, ensuring confidentiality and data protection. 

• Conduct regular reviews and updates of records management policies and practices.  

• Train and educate employees on records management procedures, compliance, and best practices.  

• Monitor compliance with records management regulations and standards, including legal hold and document destruction processes.  

• Support audits, inspections, discovery requests, and litigation activities with specialized records management knowledge.  

• Collaborate with IT and technology teams to ensure the security and integrity of records management systems.  

Compliance & Legal Support 

• Monitor and interpret evolving federal, state, and international regulations affecting records management compliance.  

• Support regulatory filings, audits, and responses to government agencies and industry bodies.  

• Lead cross-functional projects to improve records management and compliance practices.  

Qualifications 

• Bachelor’s degree in records management, library science, information management, law, or a related field. 

• Minimum 5–10 years of experience in leading a records management program, preferably in a law firm, corporate, or consumer goods/manufacturing environment.  

• Specialized knowledge of records management principles, compliance regulations, document control systems, and electronic document management systems (DMS).  

• Strong analytical, communication, and organizational skills; ability to work independently and collaboratively in a fast-paced environment.  

• High ethical standards, sound judgment, and discretion in handling confidential information.  

• Familiarity with legal and regulatory requirements related to records management and compliance, including data privacy regulations.  

Preferred Skills 

• Certified Records Manager (CRM), Information Governance Professional (IGP), or equivalent certification preferred.  

• Experience managing cross-functional compliance initiatives and projects.  

• Proficiency in regulatory research, risk assessment, and translating complex legal requirements into practical business guidance.  

• Experience with digital transformation initiatives and change management. 

• Proficiency in Microsoft 365, SharePoint, or other enterprise content management systems. 

Leadership Competencies 

• Drive Results 

• Deliver measurable compliance outcomes and maintain operational excellence. 

• Lead Change 

• Adapt to evolving regulations and implement process improvements. 

• Demonstrate Strategic Influence 

• Influence stakeholders across departments to prioritize records governance. 

• Build a Successful Team & Coach Others 

• Develop internal capability for records management and compliance. 

• Demonstrate Inclusive Leadership 

• Foster collaboration across diverse teams and geographies.