JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Workspace Guest Services serves as the first point of contact for all visitors and provides essential administrative support to ensure smooth daily operations. This role combines visitor management, mail handling, administrative support, and meeting room coordination.
Visitor Reception and Management
Provide friendly and professional welcome to all client visitors and guests
Assist visitors in determining the purpose of their visit and direct accordingly
Notify host personnel or alternative contacts of visitor arrivals promptly
Collect necessary information and open visitor accounts in the WSB system
Guide visitors to appropriate waiting areas and ensure their comfort
Mail and Package Management
Receive, sort, and record all incoming mail and documents by department
Process outgoing mail and packages for both domestic and international delivery
Sort outgoing correspondence by department and maintain accurate records
Monitor and report on mailing status upon request from staff members
Coordinate delivery of mail and packages from vendors
Administrative Support and Cost Management
Review and verify cost center information for monthly mailing files from VNPT/DHL
Maintain comprehensive logbooks for all mailing activities and records
Allocate monthly mailing costs for VNPT services across Ho Chi Minh City and Da Nang branches
Process facility-related requests from staff members
Ensure reception area maintains professional appearance and is well-stocked with amenities
Meeting Room and Event Coordination
Schedule and book meeting rooms for staff upon request
Coordinate tea and refreshment services for meeting attendees and staff guests
Conduct pre-meeting room inspections to ensure proper setup and readiness
Maintain meeting room booking systems and resolve scheduling conflicts
Previous receptionist or administrative support experience preferred
Strong communication and interpersonal skills
Proficiency in basic office software and record-keeping systems
Professional appearance and demeanor
Ability to multitask and prioritize responsibilities effectively
Attention to detail and accuracy in record-keeping
Customer service orientation
Full-time position with standard business hours
Primary work location at reception desk and administrative areas
Regular interaction with visitors, staff, and vendors
Occasional coordination with external service providers
This position plays a vital role in maintaining professional standards and supporting daily business operations through excellent visitor service and efficient administrative support.
Location:
On-site –Ho Chi Minh City, VietnamIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.