The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Are you ready to transform workforce efficiency and contribute to dynamic business success? As a Workforce Management Specialist, you will harness cutting-edge software to create innovative scheduling solutions that meet the ever-changing demands of our organization. Enjoy the flexibility of a hybrid work model after your probationary period while providing exceptional support and collaboration to both staff and management in a vibrant and engaging environment!
THE DAY-TO-DAY:
Subject matter expert on Workforce Management software and processes; track, monitor, and communicate all system issues and downtime
Create scheduling solutions for departments that account for current business demands as well as exceptions
Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies
Suggest scheduling changes and create new business models
Discover new best practices to enhance staffing while following current labor agreements and adhere to all ethical and equity when managing the scheduling process
Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements
Work as a team completing daily schedule operations, such as leave requests and call outs
Manage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis
THE IDEAL CANDIDATE:
High School Diploma or GED
2+ Years of Prior Relevant Experience within a related field such as payroll and scheduling
Work varied shifts, including weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Role offers hybrid flexibility. After your first 90 days, you will enjoy one hybrid day, and following an additional 90 days, you'll receive a second hybrid day
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16138
Pay Rate:
The rate for this role is:
$22.00
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!