About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
- Assist Executive Chef or Executive Sous Chef in the running of the kitchen, contributing to the overall success of the outlet in accordance with the hotel’s standards and financial goals.
- 协助行政总厨或行政副总厨在厨房内的运营，贡献于酒店整体成功，按照公司餐饮指导方针，酒店餐饮水平和财务目标。
What you will do
- Assists in the preparation and updates of individual Departmental Operations Manuals.
- Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and follow through as necessary.
- 举办与参加定期的沟通交流会议，确保在必要时部门概述和会议有效协调的进行。
- Ensures that all guest contact culinary employees provide exceptional guest service at all times.
- 确保所有与客人有沟通的厨房员工始终提供卓越的客户服务。
- Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
- 确保员工恰当的为其他部门的内部顾客提供卓越的服务。
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- 使用礼貌和有效的方式及时处理所有客人及内部客户投诉和询问。然后确保问题满意的解决。
- Maintains positive guest and colleague interactions with good working relationships.
- Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- 通过使用多项技能，多项任务和灵活的调度使员工生产力最大化，从而达到企业财务目标和顾客期望。
- Provide timely of Culinary initiatives for Marketing and Public Relations opportunities to increase awareness and ultimately achieve business goals.
- 提供及时的厨房方案为市场营销和公共关系增加知名度并最终达到商业目标。
- Constantly evaluates local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge.
- 持续的评估本地，国家和国际的市场趋势，供应商和其他酒店/餐厅的运营，以确保酒店自己的运营保持竞争力和前沿。
- Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- 使用辅助和灵活的方式和其他员工紧密合作，把注意力集中在酒店整体成功和酒店客人的满意度上。
- Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items.
- 检查菜单，分析食谱，确定食物，人力，营业成本和分配价格给各个菜单项目。
- Introduces and tests the market with new products which are market-orientated in terms of price and product.
- 引进并且测试以市场为导向的新产品市场有关的价格和产品。
- Serves fresh food to the guests which is prepared a la minute, is consistent in quality, and which reflects the style of the outlet concept.
- 为了体现酒店的风格和概念，始终为客人供应定制和质量一致的新鲜食物。
What you bring
- College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.
- 酒店/餐厅管理或者烹饪艺术专业相关的大学学位，或者需要同等相关经验。
- Minimum two years previous experience in culinary/food & beverage or Hospitality as assistant manager positions.
- Requires a working knowledge of division operations.
- Working knowledge is generally learned on-the-job.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- Requires the ability to operate and utilize culinary production equipment and tools effectively.
- Requires reading, writing and oral proficiency in the English Language.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
40
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