About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.The Four Seasons Hotel Minneapolis seeks a Wellness Attendant to join our talented team!
Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.
About the role
Basic Purpose: The Wellness Attendant will maintain cleanliness, set-ups and spa standards in the locker rooms, fitness, and pool areas, respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort, and comply with all Four Seasons’ policies and procedures.
What you will do
Set-up and maintain Spa including refreshments, locker rooms, fitness areas, indoor pool area, pre-treatment area and relaxation rooms.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
Assist guest to their appointments as they relate to the Spa services
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee book.
Work harmoniously and professionally with co-workers and supervisors.
Provide guests with tours of the Spa and fitness center.
Provide the proper and safe operation of all fitness equipment including jacuzzi, steam room, sauna, weight equipment, free weights, bicycles, treadmills, elliptical and other items.
Work closely with Engineering and Housekeeping to keep Spa areas meticulously clean and fresh and resolve any potential and existing problems accurately and promptly.
Issue, stock and replenish towels, robes, toiletries, hydrating beverages, fruits and other items or amenities needed in the Spa areas
What you bring
Passion for the health and wellness industry
A superior sense of organization and ability to prioritize in a busy environment
High grooming standards
Very proactive personality
Punctuality
Great and honest smile
High school degree or GED
What we offer
We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:
Wage: $19.67 per hour
Comprehensive health and vision insurance (Available to Full-Time employees only)*
Discovery nights at Four Seasons Properties around the globe*
Holiday and vacation pay (Available to Full-Time employees only)*
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay
Disability coverage and life insurance (Available to Full-Time employees only)*
*Not available to On-Call employees
We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)*
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)*
*Not available to On-Call employees
Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:
Instagram: @FSMinneapolis
Facebook: https://www.facebook.com/FourSeasonsMinneapolis
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/
Learn more about who we are: We Are Four Seasons
Candidates must have valid work authorization for the U.S.
Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf