NET-A-PORTER is the ultimate luxury fashion destination for women. Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world’s most coveted brands. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits. Through content, it provides expert styling advice, engaging storytelling and profiles incredible women via editorial vertical, PORTER. NET SUSTAIN, its product curation of consciously crafted luxury, supports customers to shop with a focus on conscious consumerism. NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.
We have a fantastic opportunity for a Website Merchandiser to join our Site Trading Team. This role will particularly look after the curation across the website, supporting the visual merchandising of themed and seasonal pages. The ideal candidate understands how to engage and inspire the NET-A-PORTER woman, balancing pieces she already loves with fresh discoveries that complement and elevate her wardrobe, often anticipating her needs before she does. Working closely with the Buying, Planning, Creative, Editorial and Technical teams, this role plays a vital part in keeping NET-A-PORTER a source of inspirational curation, taste-making and trendsetting in the luxury digital space. You must be detail-oriented, extremely organized and have a strong interest in fashion. Some of the essentials for you to know are:
Location: Our Westfield office in Shepherd’s Bush
Reporting into: Senior Website Merchandiser
Working Hours: 37.5 hours per week (4 days in office)
Besides a competitive salary, we can offer you:
- Performance bonus schemes dependant on the type of role you are in.
- A pension that both you and the company contribute too.
- A portal with an array of discounts on things like theme park and cinema tickets.
- Our famous staff discount along with exclusive staff sales.
- Private healthcare for you and your family.
- Flexible working.
- A chance to be part of a fun and caring team that support each other.
Here is a breakdown of what you’ll be doing:
- Ensure curated pages are beautifully merchandised and elevated, strategically aligning with storytelling, inspiring the customer journey, and supporting the buy and wider business goals.
- Work with Visual merchandising tools to ensure products are merchandised at all times to maximize sales potential.
- Lead owner of curation (i.e., Date Night, Summer & more), weekly maintenance & reporting.
- Participate in seasonal trend planning and bring inspiring trends to live with curation across the website.
- Working closely with Brand Campaign, Fashion, and Site teams in order to plan and create the user journey throughout campaigns.
- Lead liaison for area between Website Merchandising and Buying & Merchandising team.
- Manage global ‘What’s New’ trading and merchandising on a weekly basis: owning classifications, product linking, resurfacing and product readiness for upload to site.
- Report on the performance of assigned category, feedback actionable insights and make recommendations for optimisation & improvement to drive CVR rate onsite.
- Contribute to Sales, Trade and Team meetings through preparation of agenda, relevant reports, analysis & actions.
- Support Site Trading Manager in co-ordination & execution of onsite promotional moments and Seasonal Markdowns.
- Aware of delivery times, brand launches and key products in order to strategically trade the website.
- Ensure all Marketing promotional areas & products are beautifully merchandised with new and relevant product from weekly uploads - utilizing product and buy knowledge to inform selections and decision.
- Approve product selections approvals for editorial, product marketing and content briefs, including email mock checks & sign off.
- Conduct daily audits of the site to check depth/ high exposure product is being surfaced and attractively presented whilst making sure everything is correctly classified and merchandised.
- Responsible for maintenance of Designer landing page merchandising through reporting and optimization.
- Coordinate seasonal updates to content featured on landing pages.
- Other duties as called upon.
The type of person we are looking for:
- Previous online visual merchandising experience in a luxury retail environment with in-depth knowledge of luxury fashion brands, including previous and current collections, and an eye for trend-driven storytelling and product presentation.
- High sense of commercial awareness with creative flair and affinity for luxury fashion products.
- Understanding and empathy with the global luxury consumer.
- Highly computer literate, preferably with knowledge of website systems and analytics tools.
- Highly developed communication and interpersonal skills, with the ability and confidence to liaise at all levels.
- Flexible, proactive and open to change with proven track record of managing multiple tasks to tight deadlines.
From the moment you join the LuxExperience Group we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Associate
Workplace Type: Hybrid