Job Description Summary
Join our dynamic Studio Operations team as a Web Operations Team Lead. You will drive the execution of digital projects, lead a team of web specialists, and ensure the delivery of high-quality web solutions. This role requires a blend of hands-on technical expertise, design system understanding, and proven people management skills.
Job Description
Major accountabilities:
Lead, mentor, and develop a team of web operations professionals, fostering a collaborative and high-performance environment
Set clear goals, monitor progress, and provide regular feedback to team members.
Oversee content authoring, editing, and organization within CMS platforms (especially Drupal).
Guide the team in translating Figma designs into CMS templates, ensuring consistency in color palettes, fonts, cookie consent, GTM, SEO, and schema implementation.
Understanding of forms integrations, CRM connections with websites
Maintain high standards in HTML, CSS, JS, and frontend frameworks.
Ensure deliverables are accurate, complete, and of a high standard of quality.
Highlight potential platform restrictions with the Production team to avoid inconsistencies.
Make suggestions to enhance the design system and frontend design/content authoring processes.
Collaborate across teams (design, dev, marketing) to ensure alignment and scalability of CMS outputs.
Apply an eye for design system consistency across different types of content and devices. UI/UX understanding is a plus
Support documentation and sharing of best practices in CMS and email/banner production.
Key performance indicators:
Good customer satisfaction scores.
Ability to manage multiple stakeholders / projects.
Minimum Requirements:
Work Experience:
Approximately 3-4 years’ experience in CMS experience, preferably Drupal, and acting as a subject matter expert
Proficiency in HTML, CSS and JS (Interactive Content)
Experience working with Adobe Suite, Figma and CMS platforms.
Knowledge of website structure and its components, including SEO, SERM, SEO schema, website design, SFMC integration, and embedded content.
Experience producing assets for email marketing and HTML5 banners (e.g., using Google Web Designer) is a plus.
Familiarity with accessibility standards (WCAG) and responsive layout principles is desirable.
Skills:
Strong technical skills in HTML, CSS, and JavaScript.
Proven ability to manage concurrent projects and lead teams.
Excellent content authoring, editing, and organizing skills within CMS platforms.
Excellent problem-solving, interpersonal, and conflict resolution skills.
Strong sense of visual design and attention to detail
Comfortable working in a highly collaborative, fast-paced environment.
Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage
Languages :
English.
Skills Desired
Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model