AFFINBANK

Walk-In Interview - 13 November 2025 @ Menara Affin, TRX Kuala Lumpur

Menara Glomac Full time

Create your future with Affin! ​​You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Walk-In Interview @ 13 November 2025

Location: Menara Affin, TRX, Kuala Lumpur

Once you apply, you are invited to attend the interview !

Open for two(2) position :

1. Executive, Virtual Banking

  • Bachelor’s Degree in any field (fresh) or Diploma holder with relevant experience in Financial Services Industry or Contact Centre is an added advantage.
  • General knowledge in complaint management, banking policies and regulations.
  • Customer centric and a strong team player.
  • Excellent command in English and Bahasa Malaysia (Spoken & Written).
  • Ability to converse in Mandarin or Cantonese is an added advantage.
  • Fresh Graduates are welcome to apply.
  • Fresh Graduate or Minimum 1 year of work experience.

2. Executive, Fraud Analyst

  • Bachelor’s Degree in any field (fresh) or any relevant experience in Fraud field.
  • Monitor and review financial transactions to spot suspicious or unusual activity.
  • Investigate potential fraud cases and decide the best approach to handle them.
  • Escalate serious or high-risk cases to Management, Compliance, or Authorities.
  • Work with the National Scam Response Centre (NSRC) and manage cases in the National Fraud Portal (NFP).
  • Take action on affected accounts, such as holding transactions or processing reimbursements.
  • Handle customer complaints related to fraud and provide fair resolutions.
  • Suggest improvements to fraud detection systems and processes.
  • Work with other teams like compliance, legal, and cybersecurity.
  • Stay updated on fraud trends, banking operations, and regulations (e.g., AMLA, FATF, BNM).