Visual Merchandiser

Visual Merchandiser

Location: London

Contract: Permanent, Full Time

ABOUT THE JOB

As a Visual Merchandiser at CHANEL, you will report to the VM Manager and will play a key role in upholding and elevating the brand’s visual identity across our boutiques. Guided by CHANEL’s global image standards, you will realise and maintain compelling window displays, style mannequins, in-store presentations to create an unparalleled client experience. Your expertise will bridge our global vision with the unique character of each boutique, ensuring a consistent and inspiring environment.

What impact you create at Chanel

• Champion Visual Excellence: Ensure the boutique is consistently reflect CHANEL’s visual merchandising standards, adapting displays to boutique needs and seasonal directions.
• Anticipate Product Rotation: Regular VM rotation is the key, maintain an ongoing dialogue with retail teams & VM manager to optimise product presentation and rotation
• Engage Boutique Teams: Communicate VM concepts clearly to boutique team, fostering understanding and alignment with the brand’s visual identity.
• Upskill the Team: in collaboration with the VM manager you will Organise and deliver regular training sessions for boutique staff, enhancing their understanding and execution of VM guidelines.
• Maintain Visual Records: Regularly update boutique displays via photographs on the IWD platform and prepare notes for upcoming VM projects.
• Foster Best Practices: in collaboration with the vm manager & the boutique director you will Identify and develop in-boutique VM talent, providing ongoing support, training, and animation.
• Coordinate Rotations: Lead the regular rotation of displays within CHANEL and MOI spaces.

You are energised by

• Creative and innovative thinking within a luxury context
• Thriving in a fast-paced, dynamic environment
• Building relationships across fashion divisions, including Product Merchandising, Global Image, and Marketing & Events
• Developing and expressing your creative skills
• Designing, implementing, and executing effective merchandising strategies
• Creating unique and immersive visual displays
• Demonstrating strong communication skills and the ability to work both independently and collaboratively

What You Will Bring

• A keen eye and agility in showcasing our collections, enhancing the CHANEL client experience
• Deep knowledge and passion for fashion, art, and culture
• Exceptional communication and relationship-building skills
• Impeccable attention to detail and a strong sense of aesthetics

What Chanel can offer you

• A profound understanding of the brand’s core values and their role in your success
• Exceptional career development opportunities, both locally and internationally
• Comprehensive training to deepen your expertise in luxury visual merchandising
• An environment to express both your curiosity and capability, where individual learning styles are embraced, with the aim of creating sustainable long term personal and professional growth. 
• Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women

Benefits at Chanel

Our employee benefits have been created to support you across your professional and personal life by offering you:  

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories  
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more  
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines  
• Platforms: Multiple Platforms to support across Wellbeing   
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales  
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones  

 *Benefits are eligibility dependant and subject to change at any time   

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.