Location
Key Tower - 127 Public SquareBusiness
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Vice President of Technology Product Management will develop and drive product strategy & provide innovative solutions that deliver quality digital experiences for both residents and employees of Brookfield Properties Multifamily and Maymont Homes. The role is changed with providing leadership to the technology product team which supports over 60,000 single family rental and apartment homes in the US and Canada. This role will be heavily focused on improving digital experiences, streamlining and scaling product management processes, guiding teams through thoughful innovation pilots, and delivering world-class support of existing products.
Job Function #1: Strategy (60%)
-Define, own, and drive the product vision, strategy, and roadmap.
-Ensure alignment of technology product strategy and roadmaps with the company's overall strategy and goals.
-Responsible for product planning, feature prioritization, and execution for the entire product lifecycle that support both resident and employee digital experiences.
-Build and nurture external relationships that yield knowledge sharing, develop into strong partnership, a network of industry connections.
-Build and nurture internal executive leadership relationships to ensure strategy alignment and world-class services.
Job Function #2: Team & Vendor Management (30%)
-Develop, grow, mentor, and direct a team of passionate product ownsers and product support specialists.
-Responsible for developing resource needs, build team strategies to ensure we have the right level of people and skills to support our day-to-day operations along with a vision to innovate and improve.
-Work closely with vendors, consultant, and suppliers to influence & define product requirements and coordinate resources to appropriately support implementations and ongoing support.
-Continuously evaluation of product expenses to ensure we are maximizing the value of the solution and not paying for solutions that are not used or meeting their ROI targets.
-Build and implement revenue generating and value-add solutions that can deliver positive impacts to the management company and property net operating income.
-Develop solid working relationships with key vendors to ensure we are influencing product roadmaps that align to our strategy.
-Ensure we hold vendors and partners accountable to established Service Level Agreements (SLAs)
Job Function #3: Operational Support (10%)
-Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies, process improvements, and implement automation that reduce the amount of time the team spends on support.
-Responsible for defining, implementing, and tracking product KPIs in order to effectively manage product spend and resident/employee satisfaction aligned to value.
-Use data-driven decision making to identify opportunities and track product performance.
Education
Undergraduate (Bachelor) Degree in Computer Science, MIS, Business
Please note could relative work experience offset the minimum educational requirements
Work experience
10+ Years of Experience in:
Product Management
Vendor Management
External Network Relationship Management
Project Management
Customer Focused Mindset
Communication & Presentation Skills
Budget & Contract Management
Certification
Certificate in Product Owner and Scrum / Agile Methodology preferred
Travel
Travel up to 25% of the time
Compensation
Commensurate with Experience
$ 134,800 - 202,125 annually
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
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We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF