Job Summary:
Docketly is an appearance counsel provider. We match local attorneys with large firms in need of coverage for short, procedural hearings nationwide. We are seeking a Verifications Specialist who can help ensure the accuracy and quality of hearing information before it is shared with our attorney network. Our culture is casual, open, and direct. We support independent thinking and it’s important to us that we support employee growth so you can do your best work every day. This position is full-time in Docketly's HQ Office in Longmont, Colorado.
Responsibilities and Duties:
- Review and verify hearing information for accuracy before publishing to our attorney network
- Compare details from multiple sources to ensure consistency and completeness
- Accurately document and confirm hearing data, attachments, and related materials
- Send out verified hearing schedules and links to attorneys
- Respond to tickets and basic customer service inquiries, offering simple tech troubleshooting when needed
- Maintain a consistent pace of verification, meeting and exceeding daily and weekly targets
- Communicate clearly and ask questions when clarification is needed
Qualifications and Skills:
- 2 years experience in data verification, customer service, tech support, or a similar role
- Exceptional attention to detail and accuracy
- Comfortable with repetitive tasks and maintaining focus in a fast paced environment
- Basic troubleshooting experience
Being a Docketly employee means:
- Comprehensive Medical, Dental Vision Coverage
- 401K plan with company matching
- Transit benefits
- Excellent growth opportunities
People who should apply for Verifications Specialist are:
- Eager to grow with a rapidly-scaling business
- Comfortable in a fast-paced environment
- Detail Oriented and confident navigating multiple systems
- Strong communicators who enjoy problem solving and teamwork
- Motivated to identify and prevent errors before they happen
- No legal experience required!
Job Type: Full-time,
Pay: $20.00 - $22.00 per hour
Schedule: Monday through Friday, This position is full-time in Docketly's HQ Office in Longmont, Colorado.