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We are looking for a new US Payroll Supervisor to oversee all aspects of the US payroll and day-to-day operations, ensuring accurate and timely processing of employee pay. This includes, but is not limited to, time tracking and ensuring accurate and timely payroll processing across all US sites while adhering to all federal, state, and local regulations as well as internal policies. The role involves driving process improvements and leading a team of professionals to maintain compliance and efficiency worldwide. Additionally, the supervisor will establish and monitor key service level agreements (SLAs) and metrics in partnership with payroll vendors.
Primary Duties & Responsibilities
Strategic Leadership: Supervise payrolls staff and coordinate payroll processing for all employees.
Compliance Management: Ensure compliance with federal, state and local payroll regulations, including tax withholdings, social security contributions, and labor laws in all states where the company operates.
Payroll Operations: Manage end-to-end payroll processing, including salary calculations, deductions, benefits, taxes, garnishments and pay distribution across various time zones and currencies.
Time Management Oversight: Ensure accurate time recording and adherence to company policies.
Vendor Management: Evaluate and manage relationship with external payroll provider, negotiating contracts and ensuring quality service delivery.
Process Improvement: Identify opportunities for automation and process improvement within the payroll and time functions to increase efficiency and reduce errors.
Data Integrity: Maintain accurate payroll data and implement robust data governance practices to ensure data quality and reliability.
Reporting and Analysis: Generate comprehensive payroll reports and key performance indicators (KPIs) to monitor payroll performance and identify areas for improvement.
Project Management: Support special projects impacting the US pay and time functions, as needed.
Prepare reports for management, including payroll summaries, tax filings, and audit documentation.
Assist in the development and implementation of payroll policies and procedures.
Education & Experience
Education
A Bachelor’s Degree in Human Resources, Business Administration, or other related field.
Experience
Minimum of three (3) years of payroll administration experience is required, along with strong knowledge of US payroll regulations, practices, and procedures, as well as proven experience in managing complex payroll operations.
Minimum of two (2) years of experience in a supervisory position or operational management, with a focus on developing and managing teams and exerting influence.
Expertise in payroll systems and technology, including implementation and configuration of platforms such as ADP and UKG Pro.
Familiarity with federal and state payroll regulations
Strong leadership and team management skills, complemented by excellent communication and interpersonal abilities, along with a deep respect for others.
Excellent analytical and problem-solving abilities, strong attention to detail, and exceptional organizational skills.
Demonstrates good judgment and decision-making skills, along with proficiency in data analysis and reporting.
Acts with honesty and professionalism, demonstrating the ability to consistently deliver high-quality customer service in a professional manner, while effectively multi-tasking in a fast-paced environment and working within strict time constraints.
Willing and able to work the night shift within the US time zone.
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