Job Description Summary
The Department of Otolaryngology – Head & Neck Surgery is seeking an Administrative Coordinator. Under general supervision, the candidate will serve as the Administrative Coordinator to a subset of the department’s physicians and advanced practice providers and will perform division administrative tasks.Entity
Medical University of South Carolina (MUSC - Univ)Worker Type
EmployeeWorker Sub-Type
ClassifiedCost Center
CC000990 COM OTO Administration CCPay Rate Type
HourlyPay Grade
University-05
Pay Range
Scheduled Weekly Hours
40Work Shift
Job Description
Job Duties:
25% - Provide administrative support to assigned department physicians. This includes tracking and scheduling academic appointments, tracking faulty leave via WorkDay, monitoring clinic schedules to ensure they align with faculty templates and calendars, clinic adjustments when there is an absence, tracking license renewals and CME credits, organizing and helping with academic related work, schedule meetings, taking meeting minutes, distribute mail, CV maintenance, presentations, etc.
20% - Administrative and Patient Coordination: Provide high-level administrative support to multiple robust divisions; Work with clinical team (MDs, APPs, coordinator) to ensure all administrative tasks are complete for complex procedures and surgeries (monitor pre-cert, help schedule P2P, help fax appeals, communicate with vendors, triage patient calls, request documents as needed, etc.); Work with nurse coordinator to assist with multi-disciplinary appointments for patients
15% - Maintaining divisional calendars; this includes, but is not limited to: Creating both in-person and virtual meetings, coordinating the use of conference rooms, coordinating meetings for physician-to-physician consults, coordinating fellowship interviews, etc.
15% - Perform division administrative tasks. Duties to include assisting the Vice Chair for Finance and Administration, faculty, students and visitors; coordinating and obtaining required procurement documents for reimbursement; ordering supplies; and providing direct support to meet critical deadlines. Performs special projects, including those related to division clinical education and evaluation, as well as clinic operations. Answering patient phone calls and documenting patient needs or routing the call when appropriate.
15% - Prioritizing or response to electronic messages from department physicians, other department physicians requesting coordination of care, the referral management department for complex or overbooking needs, and patients via the EPIC/MyChart platform. This also includes sending electronic notes to referring providers regarding recent patient appointments.
5% - Word processing, document editing, data entry.
5% - Other duties as assigned.
Additional Job Description
Minimum Requirements: A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years' experience in business management, public administration or administrative services.
Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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