Unilever

UFS Data Business Intelligence Analyst

Roma, Italy Full time

JOB PURPOSE

Unilever Food Solutions (UFS) is the second-largest Business Unit within Unilever and one of the three Power Brands of the Foods Business Group. As a global leader in the Food Service industry, UFS is driven by innovation, quality, and impact. In recent years, data has become a cornerstone of our strategy — essential for crafting a seamless and personalized Operator-Customer Journey.

We’re looking for someone who blends a passion for technology with strong business orientation to help drive UFS’s growth through fully integrated, data-driven execution.

You’ll join the Business Excellence (Customer Experience) team that’s committed to making a meaningful difference — for people and for the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Support data-driven decisions and commercial strategy, designing and maintaining a reliable, accessible and consistent data ecosystem.

• Partner with Marketing and Sales functions to align data insights with growth objectives and translate operational needs into scalable solutions.

• Ensure operational effectiveness across key platforms and external stakeholders to support business processes and performance management.

• Promote a digital and data-driven culture, acting as a change facilitator and coach for the adoption of innovative tools and methodologies.

• Actively collaborate with the Global Customer Experience team, contributing to the definition and implementation of technological solutions that improve efficiency and service quality for our customers.

REQUIRED QUALIFICATIONS

  • Advanced proficiency in Power BI and Excel, with a strong grasp of data visualization and analytics.
  • 5+ years experience in a similar role.
  • Proven experience in partnering with Sales and Marketing teams to drive strategic initiatives.
  • Strong business acumen and curiosity, with a proactive approach to problem-solving.
  • Demonstrated ability to translate tech passion into business impact, leading initiatives with ownership and vision.
  • Advanced proficiency in English & Italian.

PREFERRED QUALIFICATIONS

• Base knowledge of Oracle, SAP, CRM Goose, GAC, Inside Sales, ESRA, Datalake platforms is a plus.

• Experience in consulting or multinational companies is a valued asset.

• Interest in Chefs and Food Service industry is considered an advantage.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

ADDITIONAL INFORMATION

Work location: Rome, Italy – with possibility to work remotely 12 days per month.

Please upload your CV in English.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.