About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.Four Seasons Resort O’ahu at Ko Olina is looking for a Travel Industry Sales Manager who has a passion for excellence and the spirit of aloha.
We are seeking a Full Time Remote - Travel Industry Sales Manager who is a dynamic and strategic sales leader who will select key international markets, driving business to our Hawaii Collection. This remote-based position must be located on the East Coast with convenient access to major hubs. Travel into market and resorts is occasionally required.
About the Hawaii Collection
This role represents the Four Seasons Resorts Hawaii Collection:
Four Seasons Resort Hualālai
Four Seasons Resort Maui at Wailea
Four Seasons Resort Oʻahu at Ko Olina
About Four Seasons Resort O'ahu at Ko Olina
On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – five-star Four Seasons Resort Oahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.
What you will do:
Sales & Business Development
Proactively solicit, confirm, and grow business from travel agencies and leisure accounts
Capable of building a strategic plan of 1 – 3 years for one’s market and include target accounts, percentages of business growth and how to achieve this growth, and comprehension of key competitors from which to pull share of market to Four Seasons.
Build and maintain a strategic target account list, focusing on high impact opportunities and market share growth
Conduct outside sales calls, client entertainment, trade shows, FAM trips, and site inspections to maximize exposure and conversion
Leverage tools such as Opera, Golden Sales & Catering, SalesDesk, FSID & RevFinder , and additional internal systems to identify and capture new opportunities
Partner with the Worldwide Sales Offices and engage in global Four Seasons initiatives
Sales Execution & Effectiveness
Consistently achieve or exceed sales goals, conversion metrics, and revenue targets
Maintain Golden Sales & Catering hygiene with accurate documentation, account traces, etc.
Ensure seamless execution between clients and resort operations teams
Demonstrate strong knowledge of product offerings, seasonal demand patterns, and competitor landscape
Protect the Golden Hours of selling time by prioritizing proactive business development
Collaboration & Market Engagement
Work closely with resort-based teams in Revenue, Reservations, PR, and Marketing to align efforts
Knowledge and recognition of key operational leaders at each resort. Builds and maintains relationships with each resort team recognizing ownership in these relationships and their development. Engage in local travel and business organizations to represent the Four Seasons brand
Participate in regular sales and revenue meetings, strategy meetings, and cross-property initiatives
Be self-sufficient and independent due to remote position on the East Coast
Administration & Reporting
Prepare sales strategies, trip/FAM budgets, activity reports, and account plans
Support broader Commercial initiatives and special projects as needed
Demonstrate curiosity and continuous learning related to the market, industry trends, and selling skills
What you will bring:
Experience: Minimum 3–5 years in luxury Travel Industry sales, with a proven track record of driving revenue and managing key accounts. Remote and Resort sales experience preferred
Education: College degree in hospitality, business, or related field preferred
Skills:
Strong negotiation, and influencing abilities
Excellent organizational and time management skills
High level of professionalism, integrity, and relationship-building acumen
A naturally optimistic outlook and positive energy that inspires clients and colleagues alike
Proficiency in Opera, Golden Sales & Catering, and Microsoft Office; experience with sales tools (e.g., SalesDesk, BI platforms) a plus
Other: Ability to travel occasionally; flexible to adapt to business needs
What We Offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniform
Complimentary Employee Meals
Compensation: $115,000 - $120,000 per year
Learn more about Four Seasons
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Learn more about Four Seasons Resorts Hawai'i on Social Media
Instagram: @FSOahu @FSMaui @FSHualalai
Twitter: @FSOahu @FSMaui @FSHualalai
Facebook: Search for Four Seasons Resorts O'ahu at Ko Olina, Maui, and Hualalai
We look forward to receiving your application! Mahalo!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf