Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
Role Summary
Magnet Forensics is seeking an experienced & customer-focused Technical Support Engineer to join us! The Technical Support Engineer provides advanced technical support to customers using Magnet’s SaaS and on-premises platform products, including Magnet One, Magnet Automate, Magnet Review, and our Magnet Griffeye Products.
This role not only helps external Customers, but also collaborates with internal Teams including Engineering, Global Sales Engineering, Sales, and Product Management to provide world-class technical support for our cutting-edge Digital Forensics’ tools!
NOTE: Candidate must reside in the United Kingdom.