About Recast:
Recast Software, located in Minneapolis, MN, empowers organizations to better manage and support users and devices. Our mission is to simplify the work of IT teams and enable them to create highly secure and compliant environments. Our software does this by seamlessly integrating with existing IT infrastructure to quickly remediate issues, ensure compliance, enhance security, and maintain clear visibility across all devices. Recast is a rapidly growing software company with its solution being used by thousands of enterprise organizations in more than 125 countries, impacting millions of devices and (more importantly) the people who use them.
About the Role:
We are looking for a Technical Support Engineer to provide excellent customer service in a dynamic and technical environment to bring solutions to customers. You will work directly with customers related to the installation, troubleshooting and integration of Recast Software products and related technologies. You'll have an essential seat at the table as the customer advocate, between our users, our development team, and other stakeholders across Recast.
This is a second shift role available to candidates in the Pacific, Mountain, and Central time zones. The shift hours are 4PM-1AM Central time.