Job Description:
Business Overview
The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units.
The Membership Platform Department (MPD) is responsible for the development and maintenance of scalable platforms that provide membership services, profile management, and fraud prevention across all services within the global Rakuten ecosystem. We are focused on creating the next generation of internet services to reach tens of millions of users daily.
Position:
Position Details
As a Product Manager, you will play a crucial role in defining and delivering our product vision. You will be responsible for managing the entire product lifecycle, from ideation and planning to launch and ongoing optimization. You will work closely with various stakeholders, to define and execute the product strategy. The ideal candidate has a strong understanding of customer needs & technical product dependencies, ecosystem dynamics, and a passion for building innovative and user-centric products.
Responsibilities
- Define and communicate the product vision, strategy, and roadmap based on market research, customer feedback, and business goals.
- Conduct market analysis to identify customer needs, market trends, and competitive landscape.
- Prioritize and manage the product backlog making data-driven decisions, ensuring that features and enhancements align with the product vision and strategy.
- Gather and analyze user feedback, conduct user testing, and iterate on the product to improve user experience and drive customer satisfaction.
- Collaborate with the development team throughout the product development lifecycle, providing guidance and clarifications on requirements.
- Define and monitor key performance indicators (KPIs) and success metrics to evaluate product performance and identify areas for improvement.
- Work closely with stakeholders to gather requirements, provide updates, and manage expectations.
- Lead product discovery.
- Be responsible to define user/client journey.
- Review technical designs to verify that all feature requirements and select based on evaluation criteria.
- Drive release management by preparing release requests and working with the release manager to review QA test results, security audit results, and deployment schedules.
- Be responsible for product outcomes and end-to-end delivery.
- Communication and interpersonal skills.
- Strategic thinking and ability to translate market insights into actionable product strategies.
- Understanding of product management principles, methodologies, and processes.
- Leadership skills and the ability to influence and inspire teams.
Desired Qualifications:
- Experience working in an agile development environment.
- Comfortable with Agile/Scrum methodologies.
Other Information:
Additional information on Location
Rakuten Crimson House (Head office)
#business #productmanager #technologyplatformdiv
Languages:
English (Overall - 4 - Fluent), Japanese (Overall - 3 - Advanced)