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AES Indiana is looking for an Team Leader to join the Metering team!
This role is responsible for overseeing metering operations, ensuring safety, efficiency, and compliance with company standards. The Team Leader will supervise field staff, support training initiatives, collaborate with internal teams and vendors, and contribute to budgeting and process improvements. Strong leadership, technical metering knowledge, and experience with software tools are essential.
PRIMARY RESPONSIBILITIES:
Directs, monitors, and evaluates the performance of direct reports within the reporting organization.
Is responsible and accountable for the continuous, safe, and efficient operations of metering services.
Works with meter manufacturers on troubleshooting issues.
Remains current with all metering systems.
Effectively collaborates with internal teams to deliver on expectations.
Works with the metering management team on budgeting for both O&M and capital.
Develops and implements new metering standards.
Assists with software product specifications, development, testing, and training.
Train the trainer to assist employees with their field devices.
Participates in and contributes to metering training.
Develops and implements annual plans to improve performance and effectiveness.
Performs routine job site safety assessments with field employees.
Monitors and documents work habits of employees, as well as counsels employees, recommends corrective actions required to meet performance standards, and acknowledges good work and good work habits.
Demonstrates a solid commitment to all aspects of safety and drives safety performance of staff by providing the appropriate safety training for new and existing personnel.
Monitors the activities of employees and enforces performance to established work practices and methods.
Implements instruction and training of employees in the established work practices and methods utilized throughout the department.
EDUCATION/EXPERIENCE:
High school diploma and two years of related work experience are required. Related work experience includes leading/coaching others, demonstrated experience in customer service, and metering.
Highly developed technical skills and knowledge gained through a combination of advanced formal education and work experience, or equivalent related work experience in metering functions.
Previous supervisory experience.
Experience with, or ability to learn, various computer applications.
Knowledge and experience in operations and metering installations.
PREFERRED SKILLS:
Ability to develop and motivate a team and resolve conflict diplomatically.
Organize and manage multiple priorities.
Communicate effectively and efficiently with all levels within the organization.
Proficient in general computer operation and Microsoft Office applications.
Ability to think ahead and plan for short- and long-term priorities.
Analyzing data and make sound business decisions.
Supports diversity.
On-site role with a Monday–Friday schedule during first shift hours
AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.