Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force of more than 5,000 associates who sell to every major function, industry and market sector around the world.
About this Role:
The Team lead role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Team lead will be joining the Territory Alignment team in TP&A that use various tools to ensure adjustments or modifications to territories within the sales hierarchy are aligned correctly in a streamlined manner to avoid quota and commission implications.
What you will lead:
Leadership and team culture
Organize and manage the team of 3-5 employees
Provide the strategic initiatives and recommendations for improvements and systems enhancements of the process
Should coach the team on the all aspects of Personnel Changes team- such as hierarchy changes, go-to market strategy, handling of mailbox and QC process
Manages workflow of the process and support the senior leaders on day-to-day requirement
Create an environment oriented to open communication, creative thinking, cohesive team effort and workplace trust
Ensure objectives are achieved in given time frames, meeting or exceeding support requirements
Set priorities and provide team with all necessary business Information to perform their role effectively
Strategic thinking and Collaboration
Partner with TP&A design and other teams to align on go-to market strategy, map them onto the team’s processes
Develop strong process knowledge within sales operation functions with the goal of incrementally improving the process as the team grows and matures
Work with local and headquarters management to obtain necessary resources and support for the team
Engage with stakeholders and partners with members across functions to deliver value. Partner within and across teams to Identify gaps, problem solve and improve processes.
Embrace collaboration, improve ideas, and apply analytical thinking to drive impact.
Project management and Analytics
Run business-critical sales processes
Work on strategic analysis, reporting, data presentation.
Responsible for providing expert support, analysis on the research assignments for team
Provide the strategic initiatives and recommendations for improvements and systems enhancements of the process
Ensure data integrity by identifying discrepancies and finding actionable solutions
Optimize existing process to deliver faster results and improve quality
What you will need:
Bachelor’s degree with 5-7 years of experience in sales / sales operations, managing a team of at least 3-4 associates (Master’s is an added advantage)
Proficiency in Microsoft Office, especially Excel and PowerPoint; Knowledge of third-party prospecting tools is a plus
Knowledge on advanced excel, VBA a plus
Excellent oral and written communication skills
Ability to thrive in a fast-paced, deadline-driven, and dynamic team environment.
Experience communicating complex data through relevant means to senior leaders
Experience applying various analytic techniques (segmentation, regression, forecasting, etc.) a plus
Naturally optimistic, curious, competitive, goal-oriented and a critical thinker with an ownership mindset
Knowledgeable in key areas including sales operations, sales analysis & reporting
High on champion mindset and a quick learner
What you will get:
Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
#LI-SJ1 #GSSO
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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