Required Qualifications:
· College diploma or equivalent relevant work experience
· Strong interpersonal, verbal, and written communication skills.
· Ability to work independently with minimal supervision and as a great teammate
· Demonstrated decision-making skills and the ability to respond constructively to challenges
· Self-starter with excellent initiative, resilience, and adaptability in a fast-paced environment
· Exceptional organizational skills and keen attention to detail, with a focus on excellent customer service
· Multi-task and prioritize daily to maintain workload and to address urgent/rush cases
Preferred Qualifications:
· Good knowledge of Excel
· Ability to develop new skillsets and learn new software/system applications quickly
· Consistently meet or exceed productivity, quality and service standard objectives
· The versatility to do many different types of work within the business area
When you join our team:
· We’ll empower you to learn and grow the career you want
· We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words
· As part of our global team, we’ll support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement