About the opportunity

Banking Foundations domain mission for N26 is to provide secure and compliant banking services that are frictionless and innovative for customers, while enabling efficient operations and informed decision-making for our staff. We achieve this through robust customer identity verification, proactive risk management, and seamless customer support. This foundation enables N26 to achieve sustainable growth while maintaining the highest levels of trust with our customers and regulators.

This role focuses on owning and optimizing the global, large-scale cloud infrastructure that powers our organization, with a specific emphasis on supporting third-party tools, key AI-related services and the related integrations. You'll be instrumental in driving operational efficiency and scalability across our systems.

In this role, your key responsibilities will be:

System Ownership & Lifecycle: Own the entire system life cycle for our public cloud-based infrastructure, including requirements gathering, architecting, vetting, building, and operational management.
Automation & Operational Efficiency: Drive significant improvements in operational efficiency by developing scripts and integrations to automate repetitive operational tasks, reducing the need for manual intervention.
AI Infrastructure Provisioning: Be a key contributor in provisioning and deploying infrastructure resources specifically tailored to support our cutting-edge AI-related services and tools.
Monitoring & Instrumentation: Develop and enhance instrumentation for comprehensive monitoring of system health, availability, security, efficiency, and scalability.
Support & Troubleshooting: Manage a queue for troubleshooting escalations, actively address security vulnerability remediations, and handle manual tasks that require expert intervention.
Documentation & Knowledge Transfer: Create accurate and clear technical documentation, develop robust support processes, and manage the knowledge transfer and support ownership hand-off to peers and other organizational units.
Cross-Functional Collaboration: Build trust and strong working relationships with senior leaders, operating managers, and professional staff across various teams regarding infrastructure needs and system requirements.

What you need to be successful:

Cloud Infrastructure & Architecture

AWS Services: Independently design, deploy, and manage production-level infrastructure using core AWS services. Should understand and apply best practices for security and cost optimization within these services.
Infrastructure as Code (IaC): Extensive experience using IaC (preferably Terraform or AWS CDK) to define, provision, and manage cloud resources in a repeatable and scalable manner.Own the implementation of IaC modules for new features and contribute to the improvement of existing codebases with extensive experience using tools like GIT-based tools.
Containerization & Serverless: Practical experience deploying and operating containers (Docker) and orchestration platforms (Kubernetes). Ability to independently develop and deploy operational tools and functions using services as AWS Lambda and Step Functions.
DevOps practices and systems integrations: Extensive experience using and building CI/CD pipelines.

Automation & Site Reliability Engineering (SRE)

Configuration Management: Hands-on expertise with configuration management tools like Puppet, Chef, SaltStack or Ansible, for maintaining fleet consistency and state.
Monitoring & Observability: Proficiency setting up and customizing monitoring, alerting, and logging to ensure system health and performance.

Nice to have:

Experience in both Linux and Windows systems administration.
Scripting for Operational Maturity: Solid proficiency in a high-level language like Python, Typescript or GO, to build robust automation tools and solve recurrent operational challenges, moving beyond simple one-off scripts.
AWS AI/ML Tools: Direct experience provisioning and managing the underlying infrastructure for key AI services, specifically:
- Amazon SageMaker: Setting up and optimizing environments for notebooks, training jobs, and inference endpoints.
- Amazon Bedrock: Integrating and managing access to foundation models and related infrastructure components.
Workflow automations understanding.
Experience in the fintech or similar highly regulated business domains.

What’s in it for you:

Accelerate your career growth by joining one of Europe’s most talked about disruptors
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
Additional day of annual leave for each year of service
A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and backgrounds.
A relocation package with visa support for those who need it

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com.

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.