Support Worker

• $44.25 per hour + super + penalty rates
• Casual Contract – 8hrs Shift Work for 24hr service including overnights
• Location:  Mparntwe (Alice Springs) NT 0870
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. 

Your Opportunity 

Stuart Lodge provides transitional accommodation for singles and families in Alice Springs who are homeless or at risk of homelessness. Stuart Lodge has 33 rooms (with up to 68 beds).

Our support services provide assessment, case coordination/case management services associated with participants experiencing homelessness who are residing at the Stuart Lodge facility. We actively work to expand family support partnerships with parenting and childcare programs across the region to help facilitate improved family outcomes across all our NT services.

This is an on-site position and in the role as a Support Worker, you will provide day, afternoon, and overnight supervision, participant support, as well as general administrative and cleaning duties. Your contributions will play a vital role in supporting residents to achieve positive outcomes, in alignment with the service contract and Mission Australia’s values.

This is a 24 hour service, therefore applicants must be available to work evening, overnight and weekend shifts when required.

Your Key Responsibilities 

• Establish positive working relationships with clients adhering to boundaries of care practice.
• Assist team members in the provision of practical support to clients such as transport and continuous monitoring.
• Support clients with basic needs in a sensitive and culturally appropriate manner.
• Maintain standards of conduct for the service, compliance to program rules and responsibilities to contribute to the program success.
• Collaborate with the team in the care and management of people who exhibit challenging behaviours.
• Undertake basic administrative tasks in accordance with instructions.

Requirements for Success 

• Previous experience in Homelessness, Community Services and/or Mental Health sectors or a similar position.
• Experience working with Aboriginal communities with a deep understanding and respect for the culture and protocols.
• Be computer literate in Microsoft programs.
• Willing to work as part of a roster which includes nights and weekends.
• First Aid Certificate is desired but not essential.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: 

• Rewarding work – every day you know you’re making a real difference
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities  

Our Culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today! 

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.  Please apply as soon as possible to be considered. Thank you