Preciselyusjobs

Support Engineer

United States Full Time

Application and Interview Impersonation NoticeImpersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

Overview:

Precisely is a global leader in data integrity, providing accuracy and consistency in data for 12,000 customers in more than 100 countries, including 99 of the Fortune 100. Precisely’s data integration, data quality, location intelligence, and data enrichment products power better business decisions to create better outcomes. We are looking for talented individuals with the experience and motivation to join our innovative, fast-paced Precisely Team.

What you will do:  

The Support Engineers main contribution to the company is providing application support and maintenance for customer environment ensuring a 24X7 running environment for various products/applications/services.

What we are looking for:  

  • Hands on experience in writing SQL queries.
  • Hands on experience in writing Linux/Unix commands.
  • Hands on experience on shell scripting.
  • Hands on experience on software installs/upgrades, Troubleshooting and fix software issues, Capacity planning, application of Patches, Back-up and restore activity, Security administration, Server health monitoring and Server maintenance.
  • Knowledge of support processes (Incident Management, Problem Management and Change Management) and ticketing system.
  • Good verbal and written communication skills.
  • Good analytical and problem-solving skills.
  • Open for 24X7 rotational shifts
  • Familiarity with Telecom knowledge
  • Familiarity with AWS or Azure knowledge on platform as a service(PAAS)
  • Educational requirements B.E. or equivalent in CS/IT/ECE
  •  2-3 Years of experience in similar profile

This is a remote position anywhere in the US

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